A leading hosted and Cloud-based communication solutions (Unified Communications as a Service/ UCaaS) provider that helps enterprises stay connected with tailor-made conferencing and collaboration solutions
Business Challenge
The company was facing challenges such as low-quality standards and slow service resolution with their existing audio tech partner. This affected their domestic and international voice traffic operations
Our Solution
• We helped them connect their customers between India and the US, through a business continuity model, which prevented any service disruption • We also provided Vi SIP Trunking, Internet Leased Line, Leased circuits and Toll free services between their offices in India, Singapore and the UK
Business Impact
Our solutions improved the company’s quality standards and request resolution TAT, both exponentially, helping them retain customers
To know more about how we can help your business, request a call back or reach out to us directly at 1800 123 123 123