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gvc content
verification

It signals a business has been authenticated, so its identity is legitimate.

gvc content
branding

It shows the brand's logo or identity, which helps aid recognition and recall.

gvc content
context

It gives the consumer the information they need, including the reason for the call.

Choose the right Cloud Telephony Solution for your business

Lead Management

1000/ month img

1000

/month

2500

/month

5000

/month
12 months of Sony LIV mobile subscription 1 year of Disney+ Hotstar mobile subscription Watch premium Movies, latest series & LIVE TV on the go
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Rs.250 free calls/month

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6 paise/missed call

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Business process automation

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Track and never miss a lead

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Increase customer outreach

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12 months of Sony LIV mobile subscription, 1 year of Disney+ Hotstar mobile subscription, Watch premium Movies, latest series & LIVE TV on the go

Click2call

1500/ month img

1500

/month

10000

/month

15000

/month

650

/month

800

/month
12 months of Sony LIV mobile subscription 1 year of Disney+ Hotstar mobile subscription Watch premium Movies, latest series & LIVE TV on the go
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Rs.750 free calls/month

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65 paise/min

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Helps in planned budget

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Scalable

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Seamless user experience

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Record & track every impression

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Never miss a visitor

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12 months of Sony LIV mobile subscription, 1 year of Disney+ Hotstar mobile subscription, Watch premium Movies, latest series & LIVE TV on the go, Watch premium Movies, latest series & LIVE TV on the go

Auto Receptionist

1500/ month img

1500

/month

5000

/month

15000

/month

650

/month

800

/month
12 months of Sony LIV mobile subscription 1 year of Disney+ Hotstar mobile subscription Watch premium Movies, latest series & LIVE TV on the go
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Rs.750 free calls/month

img img

65 paise/min

img img

Helps in planned budget

img img

Scalable

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Business process automation

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Track and never miss queries

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Better CXX

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12 months of Sony LIV mobile subscription, 1 year of Disney+ Hotstar mobile subscription, Watch premium Movies, latest series & LIVE TV on the go, Watch premium Movies, latest series & LIVE TV on the go, 12 months of Sony LIV mobile subscription

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/ month

Plan details

Benefits

Features

flexible pricing

Flexible pricing

Complete OpEx-based model of Cloud Telephony Solutions

customized series

Customized series

Available on 10 digit mobile and 1800 series numbers

better presence

Better presence

Omnichannel experience for voice, SMS and whatsapp on the same access number

Platform integration

Platform integration

Supports customized and secured API integration with enterprise applications

see all features

Benefits

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Manage traffic & user scalability, without compromising on performance

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Pre-plan your Opex spends with unlimited plan

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Usage and transaction-based billing model

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Cloud Telephony Services platform hosted in facilities that are extremely reliable and well-tested

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Avoid the hassles of hardware maintenance and obsolescence of voice infrastructure

Vi business success stories

helping patients access critical health services faster

helping patients access critical health services faster

Helping a civic body efficiently handle huge call volumes, treat patients faster and provide access services during emergencies

read more
fishing for the best solution

fishing for the best solution

Helping fishermen sell their fresh catch online, when markets were closed and people were staying indoors

read more
A solution in time saves lives

A solution in time, saves lives

Ensuring 13,500 readily-available ambulances and the tracking of key patient data, to increase operational efficiency

read more
ensuring an insurer is well covered

ensuring an insurer is well covered

Helping Kotak General Insurance easily connect with customers remotely and improve efficiency by ~20%

read more
delivering campaign efficiency for WebozIndia

delivering campaign efficiency for WebozIndia

Enabling secure customer engagements and contests, even in rural areas, with minimal downtime and a quick TAT

read more
Enabling a Cloud Telephony provider to reach for the clouds

Enabling a Cloud Telephony provider to reach for the clouds

Enabling a Cloud Telephony provider to streamline operations, enhance customer experiences and reduce costs by 25%

read more

why Vi business

digital solutions and cxx

digital solutions
and cxx

Wide range of technology solutions with expert service management, support and digital self-service experiences

future ready network

future ready
network

Vi is powered by GIGAnet, our 4G network built on 5G ready infrastructure

market  coverage

market
coverage

Extensive portfolio of services across Large Enterprises, SMEs & SOHOs, the Government, as well as Carriers

partnership  ecosystem

partnership ecosystem

Extensive product/service ecosystem through strategic long-term partnerships with prominent service providers

frequently asked questions

Vi Cloud Telephony Solutions provide end-to-end managed services on a pay-per-use model. There is zero CapEx required to setup the application and it is scalable as per your business’ requirement.

Your registered 10-digit mobile number will be on display.

Yes, the same mobile number can be used for both incoming & outgoing calls, as well as for any incoming SMS.

No, a Toll-free number can be used only for incoming calls.

Vi Cloud Telephony is a Postpaid service.

The Number Masking solution is used by agents and customers, to hide their numbers from each other. 

Vi Cloud Telephony platform offers Auto Receptionist which is a voice-based IVR (Interactive Voice Response) solution, that addresses queries on the go and routes calls to the necessary departments or nominated agents.

Yes, IVR can be configured for incoming calls that land on a Toll-free number.

Yes, incoming calls will be chargeable in this Auto Receptionist solution.

No, Auto Receptionist (IVR) can be recorded and played in any language.

Yes, all the calls are recorded and user can download the list of recorded calls from the self-care portal or via an API integration.

'Pre-Call Notification (PCN)’ and ‘Long Code incoming SMS’ are the most commonly used services in Lead Generation.

PCN is a lead management service, that receives and recorded missed call details, on a 10-digit mobile number and shares these details in the self-care portal or over API to the enterprise customer.

Long code SMS is a lead management service, that receives incoming SMSs on a 10-digit mobile number with a pre-defined key word.

Cloud Telephony solution is Communications Platform as a Service (CPaaS) which enables enterprises to automate business processes supported by intelligent multi-channel communication and application integration.

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