Your privacy is important to Us – just as knowing how we use Your information is important to you. Our Privacy page gives You full visibility of how We collect, store, use, process and protect Your Personal Information when You use our products, services and our website/applications.
OUR PRIVACY PROMISE
We've broken this information down into easily understandable sections so that You can find the details You need as quickly and easily as possible.
Last Updated on 19th July 2024
PLEASE READ THIS PRIVACY POLICY CAREFULLY. “YOU” AND “YOUR” SHALL REFER TO THE CUSTOMER OR SUBSCRIBER OR USER OF VODAFONE IDEA LIMITED’s PRODUCTS AND SERVICES, WEBSITE [www.myvi.in, www.vodafoneidea.com] OR APPLICATIONS (hereinafter ‘VIL’ or ‘Vi’) and retail stores, PROVIDING OR OFFERING SERVICES TO YOU.
a. The Information Technology Act 2000, its subsequent amendments and The Information Technology (Reasonable security practices and procedures and sensitive personal data or information) Rules, 2011 includes extensive definitions for Personal Information and Sensitive Personal Information. For the purposes of this Policy, Personal Information (PI) includes Personally Identifiable Information that is information relating to a natural person or that could be used directly or indirectly in combination with other information available with Us and is capable of identifying a natural person and “Sensitive Personal Information” which may reveal, or be related to or constitute financial data, health data (example Blood Group), biometric data, passwords (to help you securely access your own accounts only ) etc. of natural persons..
The information that we collect from you is held and used in accordance with prevailing data protection applicable laws and regulations in India. It may be used to verify your identity before providing services, contact you/ respond to you regarding matters relevant to the underlying services (including while you are on national and international roaming), generate bills and statements of use, data analytics etc
Your Personal Information will primarily be stored in electronic form. However, certain Personal Information can also be stored in physical form.
a. We shall strive on best effort basis to ensure the security of Your information. Access to Your Personal Information, within VIL is restricted and shared with VIL personnel on a need to know basis. All VIL personnel are obligated to protect confidentiality and ensure security as per VIL’s Code of Conduct and confidentiality policies.
Please read this cookie statement carefully. “You” and “Your” shall refer to the customer or subscriber or user or visitor of the Vodafone Idea Limited website [www.myvi.net] or Vi Applications. “We,” “Our” or “Us” shall refer to Vodafone Idea Limited, providing or offering services to You or customer or subscriber of the Vodafone Idea Limited.
This Cookie Statement is a part of and subject to the Privacy Policy. This statement explains the collection and use of various Cookies by Us. We periodically update and revise this Cookie Statement and would strongly urge you to revisit this page from time to time.
1. Disclosure, Sharing and Transfer of Personal Information
a. We store Your Personal Information within the territorial limits of India.
b. As stated before, we may disclose or share Your Personal Information with:
As a part of enhancing Your experience with Us, Vi App collects and processes personal data including but not limited to Your Name, Phone Number, Email Id, Location and other information as mentioned in detail in the App store listing of Vi App.
We are committed to safeguarding Your personal information collected and handled by Us and look forward to Your continued support for the same. In case of any clarification, feedback, concern or queries regarding privacy and security, you may reach us at privacyofficer@vodafoneidea.com.
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