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for any assistance click here to know our call center numbers
for any assistance click here to know our call center numbers
International roaming plans provide the benefits of unlimited calls and data. Activate our international roaming plans to effortlessly stay connected no matter where you are. Vi™ offers a comprehensive range of its best IR packs that come handy on your international trips.
It is easy to select an international roaming pack now. All you need to do is visit our website, enter the country of visit and the days of travel. Then, choose from our range of international roaming packs to activate an international roaming plan.
Vi™ IR packs have been designed keeping in mind the varied needs of different users. International roaming packs and plans are available for both prepaid and postpaid users; however, postpaid users get to enjoy certain benefits:
Our new International roaming plans come loaded with a number of benefits, Vodafone and Idea subscribers can take advantage of these plans to always stay in touch.
For customers from Kolkata, West Bengal, Orissa and Bihar circles: Send ACT IR as SMS to 144 (toll-free)
For customers from all other circles: International Roaming service is pre-activated.
For all Vi Prepaid subscribers, there are no charges for the service till such time the phone is not used on International Roaming. Only upon using your Vi prepaid mobile on International Roaming (for Outgoing calls, Incoming calls, Outgoing SMS & Data usage), you will be charged International Roaming service charge of Rs 99 covering next 28 days, in addition to the usage charges at applicable rates. The service charge of Rs.99 recurs every 28 days if you continue to be in International Roaming.
NOTE: If you activate an International Roaming pack before leaving India, you will NOT be charged the International Roaming service charge of Rs99.
Postpaid users need to activate International Roaming service before leaving the country. One can activate the service by visiting the Vi app or Vi website (www.myvi.in) or by calling up our Customer Care on 199 (toll-free).
YES, You can activate International Roaming Service after reaching another country, through Vi app or Vi website www.myvi.in by connecting to a local Wi-Fi. The service takes about 30 minutes to get activated after you have submitted the request. You may need to switch off your phone and switch it on to get it latched on to the available network once the service is activated.
However, it is advisable to activate the International Roaming service and pack before you leave India.
Simply log in to the Vi App on your Vi mobile or visit www.myvi.in and choose a pack as per your requirement and submit the pack activation request. You can even book your pack upto 60 days in advance to avoid last minute hassle.
Yes, you can activate an International Roaming pack upto 60 days in advance. You can submit a Future Dated Request on our My ViTM App or Vi website, as per your date of travel. The pack will get activated at 00:00 hours on the date you submit the request for. Just in case, your travel plan gets changed for any reason, you can cancel your pack activation request any time before the pack activation date. However, once the pack is activated, you cannot cancel the request irrespective of whether you travel or not.
This advance booking facility for International Roaming packs is available only for postpaid customers. We currently do not have this facility for prepaid customers.
YES, you can purchase an International Roaming Pack after reaching another country, through Vi app or Vi website www.myvi.in by connecting to a local Wi-Fi. It takes about 30 minutes for the pack to get activated after you have submitted the request.
However, it is advisable to purchase the International Roaming pack before you leave India.
You can even book your pack upto 60 days in advance to avoid any last minute hassle.
You can use your phone in a foreign country, without an International Roaming pack, as long as you have activated the International Roaming service on your mobile. However, it is advisable to use an International Roaming pack to avoid high bill as you will be charged as per the standard rates.
For prepaid customers from Kolkata, West Bengal, Orissa & Bihar circles, International Roaming Services need to be activated before travelling by sending ACT IR as SMS to 144 (toll-free ).
For Prepaid customers from all other circles, International Roaming service is pre-activated.
Postpaid users need to activate International Roaming service before leaving the country.
Your bill depend on how and how much you use your phone abroad. If you have not taken any International Roaming pack and use your phone normally a syou do in India, there is a high chance of you getting a very high bill. It is, therefore, advisable to use your phone on International Roaming only with a pack.
However, we have some safety measures in place to prevent high bill for you for any unconscious usage.
Lastly, we would recommend that you should always purchase an International Roaming pack for using your phone in a foreign country. Get worry-free with a pack, without worrying about any high bills.
Vi Prepaid customers will be charged at standard roaming rates once the international roaming pack expires.
Vi Postpaid customers have superior benefits on the pack. All our postpaid Roaming Packs come with the ‘Always-On’ feature, to protect them from high International Roaming Charges for any usage post pack expiry. For eg, if you have taken a 7-day pack and you continue to use your phone on International Roaming even after the 7 days are over (you will get an intimation upon your pack expiry), you just get charged for the Daily Roaming pack @ Rs 599 and your entire usage is treated as pack usage, thereby saving you from any high bill basis standard rates.
To make voice calls from overseas, dial the number with the area code as you would do when in India. To call another country, dial + with the country code followed by the phone number.
For E.g. to call someone in India while traveling abroad, just add India’s country code +91 as prefix and enter the number i.e. +9198110XXXXX
No, any in-built data quota on your postpaid or prepaid plan is not valid for usage outside of India. For International Roaming, you need to buy separate International Roaming packs.
NO. Incoming SMS on International Roaming are not charged. However, incoming calls are chargeable on International Roaming.
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