get Amazon Prime benefits and exciting data offers starting at just ₹551 with Vi Postpaid Amazon Prime Packs
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frequently asked questions
Postpaid
What is Amazon Prime? what are its benefits?
Amazon Prime is a subscription program where members enjoy unlimited free, fast delivery on eligible items and exclusive access to deals on Amazon.in, video streaming on Amazon Prime Video, ad-free music on Amazon Prime Music. For more details, please visit amazon.in/prime
How long is my Amazon Prime subscription via Vi valid for? will I be charged anything extra for subscribing to Amazon Prime?
As long as you are a postpaid plan user, the first 6 months of your Amazon Prime membership is included in your plan and you do not need to pay anything additional.
How can I sign-up for the Postpaid-Amazon Prime offer?
It’s easy! You can get 6 months of Amazon Prime at no additional cost with select postpaid plans.
Buy a new postpaid connection with a postpaid plan 551/higher or If you are already on one of these plans, simply download the Vi app. Click on Claim your benefits section and claim your offer.
I have an existing Amazon Prime subscription; will I be eligible for the Amazon Prime offer on postpaid plans?
The offer is available for new Amazon Prime customers only. You can sign-up for the Vi™-Amazon Prime offer after your existing Prime membership expires.
What happens at the end of the offer period?
Select Postpaid plan users get 6 months of Amazon Prime subscription at no additional cost. Post the offer period, the subscription will be auto-renewed and charged at the prevailing price of Prime membership (as on www.amazon.in/prime).
I downgraded my plan from an eligible postpaid plan to a non-eligible postpaid plan. will it affect my Amazon Prime subscription?
Yes. If you downgrade your plan to a non-eligible postpaid plan, your subscription to Amazon Prime might be deactivated. For details, please refer here
How can I cancel Amazon Prime subscription?
Amazon Prime membership is available with select postpaid plans for 6 months at no additional cost. If you still wish to deactivate your subscription, you can visit Vi App
Will I be informed before my subscription renews?
Three days prior to auto-renewal for the next year, Vi will send a reminder SMS for renewal of membership. Should you wish to discontinue before that please visit Vi App.
Are Vodafone and Idea postpaid subscribers entitled to avail the Amazon prime membership offer?
Yes, since Vodafone and Idea are now Vi, Amazon prime membership benefit is also applicable for existing Vodafone and Idea users.
How do I get support for Prime Video?
You can visit Amazon help page at https://www.primevideo.com/help/ref=dvm_MLP_INVODAFONE_help
How do I get support for my Prime benefits including free shipping?
You can visit Amazon help page at www.amazon.in/prime/ref=dvm_MLP_INVODAFONE_prime
