pack details
additional benefits
your benefits
upgrade to Amazon Prime with Vi recharge
claim your Amazon Prime benefit on Vi app
open Amazon Prime on your device & enjoy!
RC MRP |
Data |
Voice |
Product validity |
Service Validity |
Amazon Prime Subscription |
3799 |
2GB/day |
Unlimited |
365 Days |
1 year |
1 year of Prime Lite Subscription |
996 |
2GB/day |
Unlimited |
84 Days |
84 Days |
84 Days of Prime Lite Subscription |
696 |
2GB/day |
Unlimited |
56 Days |
56 Days |
56 Days of Prime Lite Subscription |
Vi will offer a prepaid recharge plan at INR 3799 with 365 days validity. This plan includes access to Prime lite 3799 Annual Plan along with other data and voice benefits.
Vodafone Idea (Vi) will offer a prepaid recharge plan at INR 996 with 84 days validity. This plan includes access to all Prime Video content on 2 devices (TV/mobile), HD streaming (720p), Amazon originals, Bollywood and regional blockbusters, Hollywood movies and TV shows & Free 1-day delivery
New and existing prepaid customers of Vi who are on the eligible plan can activate PRIME LITE 3799 ANNUAL PLAN in 3 easy steps.
i) Visit Vi app on their phone and tap on "My Account" section on the home page. Tap on- "Active services", follow steps to claim PRIME LITE 3799 ANNUAL PLAN. Also, customers can click the claim banner visible on their app home screen under “your pack benefits”
ii) Sign-in to an existing Amazon account /create an Amazon account and click on activate PRIME LITE 3799 ANNUAL PLAN.
iii) Once activated, customers must download Prime Video app & sign-in with their Amazon account and enjoy PRIME LITE 3799 ANNUAL PLAN till recharge plan expires.
PRIME LITE 3799 ANNUAL PLAN access is linked with the validity of pre-paid plan recharge. When recharge expires, the access to PRIME LITE 3799 ANNUAL PLAN too is paused and resumes as soon as customer recharges
Customers need not wait till end of their recharge to start a full ‘Prime’ plan. Customers can switch to full ‘Prime’ plan anytime. Customers can visit primevideo.com or Amazon.in/Prime and switch their active PRIME LITE 3799 ANNUAL PLAN membership to Prime Monthly (₹299), Prime Annual (₹1499) membership
No, you can wait for your existing Prime Membership to get over.
This doesn’t affect his existing PVME or Prime LITE subscription but in case of any support required, user will have to reach out to Amazon.
You Need to use the New or different Amazon account to Activate the Prime Lite Annual subscription, you cannot use the Prime Lite Annual subscription on same account where Prime Lite or Prime subscription is Active. Likewise, the process would be same if you would want to upgrade from 56 days to 90 days plan.
NO, you can only extend the Prime Lite annual or Prime Lite quarterly subscription on your existing Prime Lite quarterly or Prime Lite annual subscription validity is equal to 90 days or less than 90 days, if the validity is more than 90 days you won’t get the benefit of Prime Lite quarterly or Prime Lite annual, only TELCO benefit will be added
Inform customer to contact Amazon Support team and contact customercare@vodafoneidea.com for Entitlement ID
Status in DCRM will be deactivated
There is no option to deactivate the subscription, however the customer can delete the account from the Prime Lite App
In case of Prime LITE subscription, if you have already logged in 2 devices and form one of the device or from both device you want to de-register, reach out to Amazon customer support and follow the process
Customer to be directed to Amazon Support Team at amazon.in/contact us for which TAT is 72 hours
No. Prime lite access is linked with the validity of pre-paid plan which includes Prime lite benefits and hence Prime lite access is valid if recharge is valid. When recharge expires, the access to Prime lite too is paused and resumes as soon as customer recharges a plan with Prime lite benefits.
NO, you can only extend the Prime Lite 1-Year subscription or Prime lite (56 days or 90 days) subscription on your existing Prime lite (56 days or 90 days) or Prime Lite 1-Year subscription validity is equal to 90 days or less than 90 days, if the validity is more than 90 days you won’t get the benefit of Prime Lite, only TELCO benefit will be added
We offer a prepaid recharge plan at INR 996 with 84 days validity and INR 696 with 56 days of validity. This plan includes access to all Prime Video content on any 1 device (Phone/ TV), HD streaming (720p), Amazon originals, Bollywood and regional blockbusters, Hollywood movies and TV shows & Free 1-day delivery
The Prime lite 3799 Annual Plan users can enjoy content on mobile or TV (any one device at a time), gets free 2-day delivery and deals on early access. Incase customer changes the device, the services will get dropped- Tag enquiry and close the SR. If still the customer insists, ask him to connect with Amazon Support Team.
You will be able to use the services if it is claimed before deactivation, if not claimed than the benefits will be lapsed. All modes of deactivation are blocked from Vi System only IVR is available
attention!
To use add-on packs, you need an active service validity pack