Data Delight will be applicable starting 22^nd Oct, 2021.

Benefit/Feature DESCRIPTION AND CONDITIONS –

The 2GB backup data feature is available in a calendar month on eligible recharge packs, in two equal installments of 1GB/1day
To avail the backup data, the customer has to complete the activation process for each installment
At the time of availing the backup data, the customer has to be on eligible recharge pack mentioned below
1GB Data will be valid till the end of day/midnight (23:59:59 Hrs), offered at regular data speed (in addition to existing benefits on respective recharges)
Data can be used till midnight of the same day. It will not be charged and also not be deducted from daily data quota of Unlimited packs.
This will be over and above the weekend rollover & Night binge benefits applicable on these recharges.
Customer cannot claim backup data post expiry of his Unlimited pack, unless he recharges with a subsequent eligible MRP

ELIGIBILITY –

The backup data will only be available to customers who recharge with the Hero unlimited daily data recharges of Rs.349 and above (“eligible recharge packs”) commencing from the date mentioned above
Backup data is not applicable on above current active packs but on subsequent recharges, post feature start date
The backup data will be available to the customer once a day and twice in a calendar month, ONLY while he is on an unlimited Daily Data recharge of Rs.349 or above

OTHER CONDITIONS

VIL reserves the right to change, suspend, remove or disable access to the backup data feature at any time without notice, subject to TRAI regulations

ACTIVATION PROCESS

An eligible customer can claim his backup data by calling 121249 (toll-free) and claiming the benefit by dialing 1 (In case a customer is ineligible, reason for ineligibility will be played out)
An eligible customer can also claim the backup data via his Vi App. Once his daily data quota drops below 100MB, a link will populate on the home page dashboard that will redirect the customer to the data delight claims page