get amazon prime benefits and exciting data offers starting at just ₹696 with Vi prepaid Amazon Prime Recharge
pack details
additional benefits
your benefits
it’s very simple to get started
upgrade to Amazon Prime with Vi recharge
claim your Amazon Prime benefit on Vi app
open Amazon Prime on your device & enjoy!
watch exclusive Amazon Prime specials
frequently asked questions
Prepaid
1) I have a Vi prepaid number. How to avail the Amazon Prime subscription offer?
| RC MRP | Data | Voice | Product validity | Service Validity | Amazon Prime Subscription |
| 3999 | 2GB/day | Unlimited | 365 Days | 1 year | 1 year of Prime Lite Subscription + 1 year JioHotstar Mobile |
| 3799 | 2GB/day | Unlimited | 365 Days | 1 year | 1 year of Prime Lite Subscription |
| 996 | 2GB/day | Unlimited | 84 Days | 84 Days | 84 Days of Prime Lite Subscription |
| 696 | 2GB/day | Unlimited | 56 Days | 56 Days | 56 Days of Prime Lite Subscription |
2) What is the Amazon Prime lite subscription offer with my prepaid plan?
- Access to all Prime Video content (mobile or TV)
- HD (720p) streaming
- Amazon Originals, Bollywood & regional movies, Hollywood shows
- Free 1-day delivery on Amazon orders
Please note: Prime Lite can be accessed on any 1 device at a time.
3) What is the sign-up journey?
1. Open Vi App → “My Account” → “Active Services” → claim benefits section → Amazon Prime Lite .
2. Tap the banner under Your claim Benefits
3. Sign in or create an Amazon account → Activate Prime Lite.
4. Open Prime Video app and sign in with your Amazon account.
You must activate within 3 months of recharge; otherwise, benefits will lapse.
4) How can I upgrade to a full Prime plan?
Yes. You can switch anytime to a full Prime plan:
Visit amazon.in/prime or primevideo.com and choose Prime Monthly (₹299) or Prime Annual (₹1499).
5) Can existing Prime members avail this benefit?
No. You can claim it only after your existing Prime membership expires.
6) What happens if customer changes the telecom operator or the plan once the offer is availed?
Your current Prime Lite subscription will continue till expiry. For support, contact Amazon Support.
7) What Happen if customer changes the devices will the Prime LITE subscription works?
Yes, it will. Prime Lite works on up to 2 devices. To de-register one, contact Amazon Customer Support.
8) Can I recharge with same MRP multiple times and get the validity extend for Prime Lite 1-Year Subscription or Prime lite 90 days or 56 days?
No, you can only extend Prime Lite if your current validity remaining is 90 days or less. If more than 90 days remain, you’ll only get Vi pack benefits.
9) I have Prime LITE Subscription of 90 days; Can I also Activate 1-year Subscription?
Yes, but you’ll need to use a different Amazon account. You cannot activate multiple Prime Lite subscriptions on the same account.
10) I have upgraded existing Prime Lite to Amazon Prime but unable to view content
Please contact Amazon Support. You can also email customercare@vodafoneidea.com for your Entitlement ID.
11) Can I deactivate the Prime Lite subscription?
There’s no manual deactivation. You can delete your Amazon account if you wish to stop using it. Once the Vi plan expires, Prime Lite automatically stops until you recharge again
12) What If customer experiences page blank issue at Amazon APP?
Visit amazon.in/contact-us and reach out to Amazon support.
13) Will the Prime lite plan auto-renew post expiry?
No. Prime Lite is linked to your Vi recharge validity. When the plan expires, Prime Lite access pauses and resumes once you recharge again (within 3 months).
14) What are the benefits offered in the Prime lite 3799 Annual Plan subscription?
- Watch content on 1 device (mobile or TV)
- Free 2-day delivery on Amazon orders
- Early access to deals and offers
15) On deactivation will I be able to use Prime Lite?
Only if you have already claimed the offer before deactivation. If not claimed, the benefit will lapse.
16) Can I share my Prime Lite login with someone else?
No. Prime Lite is meant for individual use and allows login on up to 2 personal devices only.
17) Does Prime Lite include Prime Music or Prime Reading?
No. Prime Lite includes Prime Video and Amazon delivery benefits only.
18) Is the video quality the same as full Prime?
No. Prime Lite supports HD (720p), while full Prime supports Full HD (1080p) and 4K.
19) How soon can I activate Prime Lite after recharge?
Activation SMS/link is sent within 30 minutes of successful recharge.
20) On deactivating Amazon Prime Lite through Vi Channel, what would be the status in CRM?
Status in DCRM will be deactivated
attention!
To use add-on packs, you need an active service validity pack
