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Vodafone Idea Limited

Vodafone Idea Limited, a partnership between the Aditya Birla Group & Vodafone Group, provides pan-India voice and data services using the latest communication technologies

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Vodafone Idea Limited (Formerly Idea Cellular Limited), An Aditya Birla Group & Vodafone partnership, Suman Towers, Plot No.18, Sector 11, Gandhinagar – 382011, Gujarat.CIN L32100GJ1996PLC030976, T: +91-79 6671 4000, F: +91-79 2323 2251

Self Service

Know Your Account Details

Take advantage of self-service tools that empower you to know about your prepaid or postpaid account details through your handset.

 

Why Self Service?

  • Information at finger tips
  • Saves Time
  • Hassle-free

 

Modes Available For Self Service

USSD

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Dial *199# from your prepaid and postpaid number and know about your account details.

Prepaid: When you dial *199# and press call button you will get a list of 10 options which you can check just by selecting them. Details that can be checked are:

  • My Offers
  • Balance & Usage
  • Manage Account
  • Go Digital
  • Recharge Thru Balance
  • Language & more

 

Postpaid: When you dial *199# and press call button you will get a list of 8 options which you can check just by selecting them. Details that can be checked are:

  • Your Best Fit Plan
  • My Tariff Plan and Usage
  • Manage Account Billing & Payments
  • Go Digital
  • Learn more

My Vi

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Check your postpaid account and do a lot more by registering with Vi App

Services Available:

  • Pay your bills online
  • View your bills for 13 months
  • VAS and Services
  • Activate & Deactivate Services
  • Talk Plan change

SMS

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Keywords with features:

  • SMS START to 321 for activation of VAS services.
  • SMS STOP to 321 for deactivation of VAS services.
  • VAS and Services
  • Activate & Deactivate Services
  • Talk Plan change
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