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Vodafone Idea - Together for Tomorrow

Published on: Oct 19, 2020

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Vodafone Idea stand hand in hand to create a new beginning. It is a global culmination of the unification of two major telecom giants. With one of the largest telecom mergers worldwide, Vodafone Idea has stepped into an innovative age of digitization. The two brands are determined to continue to enhance the digital experience of India on its strong 4G network.

With a new logo and a fresh identity, Vodafone Idea has rebranded itself as Vi. As of 7th September, 2020, Vodafone Idea virtually launched itself as “Vi”, and it is read as “we”. Although Vi is a shortened form of Vodafone Idea, it has larger implications. The brand name signifies that it isn’t about just one entity, within itself, it encompasses the entire Indian society spread across the urban milieu to the rural populace, hence read as “we”. Vi is a dependable and customer-centric brand that is committed to providing its users with a better today and a brighter tomorrow.

The Vi logo isn’t just two letters that signify the universal merger of two major telecom brands, it holds within itself the legacy of Vodafone Idea while bringing something unique with it, that reflects altering consumer needs and evolving societies. The design of the logo has an inverted “I” with a bold mustard dot, meant to surprise and delight people. The logo represents a collective fellow-feeling that Indians share with each other, it represents a collaboration of communities, regions, businesses, etc.

Vi Mobile App

Download the new Vi app and register by using your existing Vodafone or Idea number. Enter your mobile number, after which you will receive an OTP, punch in the OTP and gain access to the app’s exclusive offers and manage your account. All this can be done very swiftly from anywhere with just a few clicks.

The app comprises all the existing features such as making prepaid recharges, paying postpaid bills online, choosing caller tunes, changing plans, international roaming plans, and much more. Vi also offers the facility of contactless home delivery of SIM cards.  The Vi app’s interface makes it convenient for the users to easily navigate through the app and avail all the benefits.

Vi Movies and TV

The Vi Movies and TV app delights its subscribers with non-stop entertainment anytime and anywhere. Vi subscribers now have access to more than 2.5 lakh hours of content, 450+ live TV channels and 10000+ latest Bollywood, Regional, International & Hollywood Movies and lots more.  

Vi Help and Support

Keeping in touch with Vi support has never been this easy. The FAQs listed on the help-support page are exhaustive and provide comprehensive answers to all popular queries of users.

Users can also find solutions to their problems by chatting with us through Vi’s friendly personal assistant, Vic. Users can also connect with us through WhatsApp and get regular updates on their Vi accounts. Vi care ensures that it is available round the clock to help resolve customer issues within a limited time span.

Vi Stores

All the existing Vodafone and Idea stores have been rebranded as Vi, but continue to provide the same support and flawless service as always. 

Vi commits to a stronger, better and faster network to assure a digitally transformed journey for a more productive future.

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frequently asked questions

The New Vi REDX 1101 comes loaded with Lifestyle & Entertainment benefits. Every benefit is of premium category, offering an uncompromising experience. Please visit plan benefits page on Vi App for details.

There is no exit fee if you move from any older version of REDX plan to the new one.

Exit Fee will be charged when if you move out of REDX plan ie. Postpaid to Prepaid, Port-Out, Disconnection or Plan change. This fee will be applicable if International Roaming benefit was availed in the last 1 year on REDX 1101 plan.

You can log on to Vi App and go to my accounts > Active plan benefits > claim benefits section. You will be able to activate the benefits available with your plan. Sign-up using registered Vi mobile number and log on to the respective app (Disney+ Hotstar, Amazon Prime, etc.) using the same credentials.

 

  • It is a complimentary 12 month SonyLiv Premium (TV and mobile) subscription worth Rs999, available with REDX 1101 plan; wherein 1 month = 30 days.
  • This subscription works simultaneously on 2 devices and allows you to create up to 5 profiles.  

 It is a complimentary 6 month Eazydiner Prime subscription worth Rs 2190; wherein 1 month = 30 days. Get upto 50% discount at Premium restaurants & bars with this subscription and more!

It is a complimentary 1 year subscription; wherein you can avail a flat discount of Rs 450 on one way flight tickets and Rs 700 on round trip flights every month. 

  • It is a complimentary 7 days International Roaming pack worth Rs2999
  • It is available for free only once every year.

 

You can log on to Vi App and go to claim benefits. You will be able to activate International Roaming benefit if it is available with your plan. Select the start date and activate.

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