How to Activate International Roaming Service on Vi™ Postpaid

Tell us where you are headed and we will make sure you enjoy the journey as much as the destination. There’s nothing better than staying connected with those back home while travelling abroad.

Vi™ offers some of the best IR packs at pocket-friendly roaming rates, which provide a pleasant roaming experience in 208 countries around the globe. Popular international roaming packs are available at your fingertips for you to enjoy unlimited calls plus data.

Steps to activate IR on Vi™ Postpaid on web

Step 1: Go to Discover >> International roaming page on our website

Step 2: Enter your 10-digit Vi™ Postpaid mobile number, choose the country of travel and the number of travel days.

Step 3: Click on Submit

Step 4: Select the preferred International Roaming pack from the options and activate

Alternate methods to activate IR on Vi™ Postpaid

Method 1: Through Vi™ app

Step 1: Download Vi™ app using Google Play

Step 2: Sign in using your 10-digit mobile number

Step 3: Navigate to the main menu >> Roaming >> International Roaming

Step 4: Select the country of destination

Step 5: Choose a relevant IR pack.

Method 2: Dial 199 from your Vi™ number

Method 3: SMS ACT IR to the tollfree number 199

Few important things to note

• To get an IR pack, IR service activation is mandatory

• All pack activations will be based on Indian Standard Time (IST)

• IR service activation requires 30 minutes post SMS

• IR deposit can be either paid online or at a nearby Vi™ Store

• TAT for payment updation is maximum of 24 hours

Gone are the days when one used to buy local SIM cards after reaching the destination. No other way of economically staying connected on your travels. Activate IR on your Vi™ Postpaid mobile number today!

Manual Network Selection (If you are unable to select IR

• Check if your device is set up to automatically select a network . If you can’t make calls or access data on the network that is automatically selected by your phone, try manually selecting a network.

• Check that your device isn’t in airplane or flight mode.

• Select Vi™ Services from the SIM menu

• Select International Roaming.> Allow SIM action?> Select Yes

Your phone will restart and select the international network manually