Introducing our new simplified
postpaid bill payment service
Vi™ Postpaid FAQ's
What are the new features I will get with Vi™ Postpaid plans?
Vi™ Postpaid plans offer a gamut of features that include a free Amazon Prime membership worth ₹999, access to ZEE5. Additionally, this plan also offers unlimited local and STD calls, data rollover and lowest bill guarantee as part of Vi™ Postpaid connection benefits.
How do I apply for a new postpaid connection online?
You can easily apply for a Vi™ postpaid connection on our website. It also has an option where you can opt for doorstep delivery with your postpaid SIM (this facility is available only in select cities). All you need to do is enter the required details on the page to get your postpaid SIM delivered at home. You can also get a new postpaid connection, via Mobile Number Portability (MNP) through our website.
How to port my existing mobile number to Vi™?
When will my new postpaid SIM be delivered?
Your new postpaid SIM connection will be delivered on the preferred date that you selected while ordering you postpaid SIM.
How long does it take to activate my SIM?
Once we receive all the required documents from you, your SIM will be activated within 24 hours.
How can I convert my existing Vi™ prepaid number to postpaid?
You can easily upgrade your existing Vi™ prepaid number to Vi™ Postpaid by visiting our postpaid connection page. All you need to do is enter the required details get a postpaid SIM delivered to your doorstep (available in selected cities). Alternatively, you can also visit a Vi™ store to switch from a prepaid to postpaid connection.
When you convert your prepaid SIM to a postpaid SIM, the connection is normally activated within 24 hours.
What is credit limit and how to increase the credit limit on my postpaid connection?
Credit Limit is the maximum monthly usage limit given to a customer. To increase your dynamic credit limit, you can make an additional payment towards your security deposit.
At Vi™, we’ve got solutions to all your postpaid problems.
Have unused data in your account? Don’t worry, we offer data rollover, all the data you haven’t used will be carried forward to your next month bill cycle.
Vi™ Postpaid Services
Now, you can pay one single bill for your family’s mobile connections, it also helps you save up to 20% every month! Get RED Together, a unique plan launched that provides up to five postpaid connections under one Postpaid plan. The plan provides an option of adding 2-5 members of your family to a single connection. All users enjoy similar benefits, which includes 1-year membership of Amazon Prime, Netflix, and a free mobile protection plan, wherein we cover accidentally damaged phone costs as well. We also help track daily usage along with minute-by-minute updates.
Easy Portability to Postpaid
Now, you can also retain your existing number and switch to Vi™ Postpaid.
Got a Vi™ Prepaid connection? Easily upgrade to any of our brand new postpaid plans that suit your needs and grab exciting offers with loads of surprises.
Choose your fancy number
Get a number as unique as your identity. You can also choose a postpaid mobile number based on your lucky number. Just enter a number your looking for or a part of the number that holds importance to you, like a specific date, and we’ll help find a postpaid mobile number that matches your choice.
Roaming with Postpaid
Whether you are on a business trip or a holiday abroad, get our roaming pack services to enjoy unlimited calls and data on your postpaid number. You get to choose from a variety of popular free Postpaid international roaming packs to stay in touch with your near and dear ones when you are away.
All you need to do is choose the country you are about to visit, choose from the packs available and enjoy an uninterrupted roaming experience from Vi™.
Simplified interface for Postpaid Bill Payment
With our new simplified postpaid payment service, you can now pay your postpaid bills instantly each month. As a part of the Vi™ family, we strive hard to exceed your expectations while delivering the best to you. Furthermore, you can enjoy unlimited STD and local/roaming calls with 4G data on our Postpaid Plans. Vi™ also offers instant postpaid payments through the Vi™ (India) app.
So, why opt for Vi™ Postpaid Services?
- Unlimited calls and loads of data
- Easy port or choice of lucky number options
- Free national roaming services
- Complimentary services like mobile insurance, Amazon Prime membership and more