How to Transfer Your eSIM from One Phone to Another? A Step-by-Step Guide

If you’re reading this, chances are you’re looking to transfer your eSIM from one phone to another. Whether you’ve upgraded to a new device or are simply switching phones, moving your eSIM is a quick and straightforward process. At Vi, we know how important convenience is, and eSIMs are designed to make staying connected easier than you might expect. We’re here to guide you through everything you need to know about eSIMs and how to transfer them effortlessly.

What is an eSIM?

An Embedded Subscriber Identity Module, also conventionally referred to as an eSIM, is a digital SIM embedded directly into your device. Unlike traditional physical SIM cards, an eSIM eliminates the need for a removable card while providing the same functionality. So, if you are wondering how to change eSim from one phone to another, we can assure you that it’s easy.

With an eSIM, you can activate your Vi number without fumbling with physical cards, or those flimsy card attachments for that matter. Plus, it’s downloadable, making the esim activation process faster and more eco-friendly. As Vi Postpaid or Prepaid customer, you get the added advantage of a seamless experience, reduced carbon footprint, and enhanced security for your mobile number.

Why Choose an eSIM?

If you’re not already convinced about the benefits of eSIMs, let us list a few:

Hassle-Free Activation: Forget handling physical SIM cards or worrying about wear and tear. With a Vi eSIM, you can activate your number instantly.

Eco-Friendly: No physical card means less plastic and reduced environmental impact. Seamless Switching: You will be able to store eSIMs from different telecom companies and switch according to convenience. If you are looking to know how to transfer eSIM from one iPhone to another, we would like to point out that you can use 2 eSIMs from iPhone 13 onwards.

Enhanced Security: Since eSIMs are embedded, they cannot be switched out or removed if your device is stolen.

Smartwatch Connectivity: Use your Vi Postpaid or Prepaid eSIM to connect your smartwatch and stay connected without needing your phone.

A boon during international travel: eSims can be accessed and switched easily, thereby making it that much easier to connect to the local networks without having to go through the hassle of getting a physical sim in a new country.

Who Can Use a Vi eSIM?

Not sure if you’re eligible? Let us help! Vi eSIMs are available to:

• Vi Postpaid customers in states like Andhra Pradesh, Delhi, Gujarat, Haryana, Karnataka, Kerala, Kolkata, Maharashtra and Goa, Madhya Pradesh, Mumbai, Punjab, Rajasthan, Tamil Nadu, Bihar & Jharkhand, UP (East), UP(West) and Rest of Bengal.
• Vi Prepaid customers in regions including Andhra Pradesh, Mumbai, Gujarat, Maharashtra, Punjab, Kerala, Delhi, Madhya Pradesh, Chhattisgarh, Chennai, Tamilnadu, Haryana, Karnataka, UPW, Bihar & Jharkhand, Rest of Bengal, Rajasthan, Kolkata and UP(East).

To check if your device supports eSIMs, refer to the FAQs on our website or visit your nearest Vi Store for assistance.

How to Transfer Your eSIM from One Phone to Another

While how to change eSIM from one phone to another can sound daunting, it’s a breeze with Vi. Here’s a step-by-step guide:

Step 1: Ensure Compatibility

Before starting, check that your new phone supports eSIMs. Most recent devices, including flagship models from Apple and Samsung, come equipped with this feature.

Step 2: Backup Your Data

While you transfer eSIM from one phone to another, it’s always wise to back up contacts, apps, and important files before switching devices.

Step 3: Delete the eSIM from Your Current Device

To prepare for the transfer, remove the eSIM profile from your old device:

1. Go to your phone’s Settings.
2. Navigate to Mobile Network or SIM Management.
3. Select your Vi eSIM and choose Delete or Remove Profile.

Important: Do not delete the eSIM before ensuring it has been activated on your new device.

Step 4: Request a New QR Code from Vi

You’ll need a new QR code to activate the eSIM on your new device. Here’s how to initiate the process:

• SMS Request: Send “eSIM” followed by your email ID to 199
• Email Confirmation: Vi will send you a confirmation request via email. Reply with “1” to confirm.
• Receive QR Code: Once verified, you’ll receive the QR code via email.

Step 5: Activate the eSIM on Your New Device

Now, let’s get your eSIM up and running on your new phone:

1. Open Settings and navigate to Mobile Network or SIM Management.
2. Select Add Mobile Plan or a similar option.
3. Scan the QR code sent by Vi.
4. Follow the on-screen instructions to complete the activation.

Within minutes, your Vi eSIM will be active on your new device!

Step 6: Restart Your Device

Once the eSIM is activated, restart your device to ensure smooth functionality.

What Makes Vi eSIMs Unique?

At Vi, we prioritise your experience and connectivity. Here’s what sets our eSIM service apart:

• Instant Setup: With Vi’s quick activation process, you’ll never be left waiting.
• Wide Compatibility: Whether you’re on Android or iPhone, Vi eSIMs work with most supported devices.
• Comprehensive Support: If you encounter any issues, our Vi Stores are always ready to help.
• Eco-Conscious Approach: By opting for an eSIM, you contribute to reducing plastic waste and minimising environmental impact.

Plus, as a Vi customer, you can rest assured that your connection is secure and reliable wherever you go.

How to Transfer eSIM on Android Devices

If you’re switching between Android smartphones, transferring your Vi eSIM is quick and convenient. You can initiate the request directly through the Vi App without visiting a store. Simply log in to the Vi App, navigate to Help > Raise a service request > Activate eSIM, and select Android as your device type. You’ll then be asked whether you’re activating the eSIM on the same device or another device.

Next, enter the 32-digit EID of the new Android phone. This step is crucial, as an incorrect EID may result in activation failure. Once done, verify the request using the OTP sent to your registered mobile number. After successful verification, you can download your eSIM profile after 15 minutes, either via an in-app notification or by scanning the QR code sent to your registered email ID. Ensure you’re connected to strong Wi-Fi before downloading. Once activated, remove the physical SIM (if applicable) and restart your device for a seamless experience.

How to Transfer eSIM on iPhone (iOS Devices)

Transferring your Vi eSIM from one iPhone to another is just as effortless. The process begins on the Vi App. Log in and head to Help > Raise a service request > Activate eSIM, then select iOS as your device type. Choose the option to activate the eSIM on another device and carefully enter the 32-digit EID of your new iPhone. You can find the EID under

Settings > General > About on your device, do double-check it to avoid delays.

Once the EID is submitted, confirm your request using the OTP sent to your registered number. After approval, you’ll be able to download the eSIM profile within 15 minutes through a notification or by scanning the QR code sent to your registered email. Make sure your iPhone is connected to a stable Wi-Fi network before proceeding. After activation, remove any existing physical SIM and restart your device to enjoy uninterrupted Vi connectivity on your new iPhone.

Common Mistakes to Avoid When Transferring an eSIM

1. Deleting the eSIM Too Soon: Ensure the new phone is set up before removing the eSIM from your old device.
2. Not Updating Your Email ID: An outdated email ID can delay your activation process.
3. Ignoring Activation Timelines: Configure your eSIM within four hours of receiving the QR code to avoid auto-cancellation.
4. Sharing Your QR Code: This could lead to unauthorised access to your mobile number.

By keeping these in mind, you’ll ensure a smooth and hassle-free transfer process.

Why eSIMs Are the Future of Connectivity

In a world that’s perenially accelerating, convenience is everything. With their seamless integration into devices, ability to switch profiles on demand, and eco-friendly nature, eSIMs are paving the way for smarter and more sustainable mobile solutions.

At Vi, we’re proud to offer cutting-edge eSIM services that cater to your needs. Whether you’re upgrading to the latest smartphone or switching between devices for work and personal use, our eSIMs make the transition effortless.

So, the next time you’re wondering how to transfer eSIM from one phone to another, just follow this guide. Ready to make the switch? Visit Vi’s eSIM page or drop by your nearest Vi store, and we’ll handle the rest!

Curious about switching to eSIM or getting started online? Don’t miss Is Vi eSIM Prepaid Available? to understand your options, and check out How to Buy eSIM Online in India? for a simple, step-by-step guide to making the switch effortlessly.