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Step-by-Step Guide to Get and Activate eSIM in India for Prepaid and Postpaid Users

Published on March 02, 2026

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Step-by-Step Guide to Get and Activate eSIM in India for Prepaid and Postpaid UsersStep-by-Step Guide to Get and Activate eSIM in India for Prepaid and Postpaid Users

As mobile technology continues to evolve, so does the way we stay connected to our networks. Traditional SIM cards have gradually given way to smarter, more efficient solutions, one of them being the eSIM. An eSIM, or embedded SIM, eliminates the need for a physical card and allows you to activate your mobile connection digitally. At Vi, we make it simple for you to switch to an eSIM online, ensuring a seamless, secure, and clutter-free mobile experience.

A SIM card, short for Subscriber Identity Module, is essential for a mobile phone to function. With advancements in technology, full-sized SIM cards evolved into nano SIMs and eventually into eSIMs. As an embedded digital SIM, an eSIM connects your device to the Vi network without requiring a physical card. It also frees up space in your device for enhanced performance and eliminates the risk of SIM loss or damage. To configure an eSIM, all you need to do is scan a QR code sent by us and use an eSIM-enabled device.

Steps to Get a Vi eSIM in India (Vi App) (for postpaid only)

All Vi users are eligible for esim. Follow a few steps to begin the process of activating an eSIM.

  • Step 1: Start Your Request: Open the Vi app > Sign in > Go to Help > Raise a Service Request > Activate eSIM
  • Step 2: Add EID & Choose Device: Pick whether you’re activating on the same or a different device. Input the 32-digit EID from device settings. Check EID carefully - incorrect input may fail activation
  • Step 3: OTP Verification: Enter the OTP received on your registered Vi number
  • Step 4: Get eSIM Profile: After 15 minutes, download your eSIM through: a) Device notification or b) QR code sent to your email. Activate profile, remove physical SIM, restart device
  • Step 5: Regional Availability: Vi eSIM is currently not supported in HP, JK, OR, NE, and Assam

Steps to get a Vi eSIM in India (SMS) (for prepaid & postpaid)

  • Step 1: Check Your Email ID: Ensure your email ID is active and linked to your Vi number. QR code for activation will be sent here
  • Step 2: Locate and Input EID: Find the 32-digit EID in device settings. Incorrect EID = failed activation
  • Step 3: Verify with OTP: Enter the OTP received on your Vi number for identity confirmation
  • Step 4: Send SMS and Confirm: Send: eSIM <EID> <Device Type> <Email ID> (Use 1 for iOS, 2 for Android) Example: eSIM 89049032000001012345678912345678 1 user@example.com. Then reply: eSIM Y to 199 You’ll receive:
    • QR code on email & SMS
    • IVR call for final confirmation
    • Setup instructions
  • Step 5: Supported Devices Only: Works only on handsets that support eSIM (Check FAQs for full device list).
  • Step 6: Regional Restrictions: Vi eSIM is currently unavailable in HP, JK, OR, NE, and Assam.

Check if Your Device Is eSIM-Enabled

At Vi, we ensure that switching to eSIM is simple and hassle-free. Most modern smartphones today come with built-in eSIM support, and select tablets and smartwatches are also compatible. Before initiating your eSIM request, it is important to confirm whether your device supports eSIM functionality. You can easily check this by visiting the Vi website, where we provide an updated list of compatible devices. This quick step ensures a smooth activation process and helps you transition to a fully digital SIM experience without any delays.

Best Vi Prepaid & Postpaid Plans for eSIM Users

Once your Vi eSIM is activated, you can choose from a wide range of prepaid and postpaid plans designed to suit different usage needs. Our prepaid plans offer benefits such as unlimited data allowances, unlimited calling, and OTT subscriptions at no extra cost. For those seeking more value and convenience, Vi’s Individual and Family postpaid plans provide high data quotas, seamless connectivity, and an array of lifestyle benefits. With Vi eSIM, you enjoy flexibility, reliability, and plans that keep you connected effortlessly.

Conclusion

Switching to an eSIM is a smart move towards a more convenient and future-ready mobile experience. With Vi, buying and activating an eSIM online in India is quick, secure, and completely digital. Whether you are a prepaid or postpaid user, our simple activation steps and wide range of plans ensure uninterrupted connectivity tailored to your needs. Activate your Vi eSIM today at no additional cost and enjoy the freedom of staying connected without the limitations of a physical SIM.

If you found this article valuable, consider exploring more on eSIM solutions. Discover practical tips in How to Convert Vi SIM to eSIM, learn how to effortlessly manage your digital setup with our Step-by-Step Guide on How to Transfer Your eSIM from One Phone to Another. These resources will help you stay informed and make the most of your eSIM experience.

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