How to Convert a Vi SIM to an eSIM

A SIM card plays a vital role in connecting a cellular device to its network, making calling, texting, and mobile data possible. SIM, or Subscriber Identity Module, is a smart card that has evolved significantly over the years. As mobile phones became slimmer and more advanced, SIM cards transitioned from bulky, credit card-sized formats to today’s compact nano SIMs. With the shift towards a digital-first world, physical SIM cards have also taken a virtual form, known as eSIMs.

An eSIM, short for embedded SIM, is a small chip that comes built into the device, allowing it to connect to the cellular network without the need for a physical SIM card. At Vi, we offer eSIM services to all users at no additional cost, and existing customers can activate their eSIM easily by following a few simple steps.

How to Convert a Vi SIM to an eSIM:

• To initiate the activation process, send an SMS eSIM<space>registered email id to 199
• You will receive a confirmation SMS. Reply with "ESIMY" to confirm your eSIM request
• Here you will receive another message from 199 asking you to provide your consent over a call
• Post your consent over the call, you will receive the final SMS with information on the QR code
• The QR code will be sent to your registered email id
• From your device setting go to "Network & Internet" then select "Mobile Network" and click on "Download a SIM instead."
• Scan the QR code received via email
• Follow the prompts and complete the eSIM activation

Vi eSIM provides a streamlined way for users to connect to the Vi network. Be digital savvy with the Vi eSIM and forget the hassle of obtaining a physical SIM card.

How to Convert a Vi SIM to an eSIM on Android

For Android users, Vi offers two convenient ways to switch to eSIM: via the Vi App or through SMS.

Via the Vi App (Postpaid Only)

Log in to the Vi App and navigate to Help > Raise a Service Request > Activate eSIM. Select your device type as Android and choose whether you’re activating eSIM on the same device or another device. If you’re using the same device, enter the 32-digit EID. For another device, select Android and proceed accordingly. Ensure the EID is entered correctly, as an incorrect EID can lead to activation failure.

Verify the OTP sent to your registered mobile number. Once the request is successful, you can download your eSIM profile after 15 minutes via a device notification or by scanning the QR code sent to your registered email. Make sure you’re connected to a stable Wi-Fi network before downloading the profile. After activation, remove the physical SIM and restart your device.

Via SMS (Prepaid & Postpaid)

Send an SMS from your Vi number in the following format: eSIM <space> EID <space> Device Type <space> Email ID (Use 2 for Android as the device type.)

Confirm your request by replying ESIMY to 199 and provide consent via the automated call. The QR code will be sent to your registered email for profile download.

How to Convert a Vi SIM to an eSIM on iOS

For iPhone users, converting your Vi SIM to an eSIM is equally seamless and can be done via the Vi App or through SMS, depending on your preference.

Via the Vi App (Postpaid Only)

Log in to the Vi App and go to Help > Raise a Service Request > Activate eSIM. Select iOS as your device type and choose whether you’re activating the eSIM on the same device or another device. If you’re switching on the same iPhone, enter the 32-digit EID when prompted. For a different iPhone, select iOS and proceed accordingly. Please ensure the EID is entered correctly, as an incorrect EID may result in activation failure.

Verify the OTP sent to your registered Vi number. Once your request is successful, you can download the eSIM profile after 15 minutes via a notification on your iPhone or by scanning the QR code sent to your registered email. Ensure your device is connected to a stable Wi-Fi

network before downloading. After activation, remove the physical SIM and restart your iPhone to complete the process.

Via SMS (Prepaid & Postpaid)

Send an SMS from your Vi number in the following format: eSIM <space> EID <space> Device Type <space> Email ID (Use 1 for iOS as the device type.)

Reply ESIMY to 199 to confirm, provide consent via the automated call, and download the eSIM profile using the QR code sent to your registered email.

Benefits of Switching to a Vi eSIM

Switching to a Vi eSIM offers greater convenience, flexibility, and peace of mind. Without the need for a physical SIM card, you no longer have to worry about SIM damage, loss, or manual replacements. eSIMs make switching devices smoother, especially when upgrading to a new smartphone, as your network profile can be activated digitally within minutes.

With Vi eSIM, you enjoy a clutter-free experience and faster activation, all while staying securely connected to our network. It also enables better device design, as manufacturers can optimise space without a SIM tray. From a sustainability standpoint, eSIMs reduce plastic usage, aligning with a more environmentally conscious approach.

Most importantly, Vi eSIM offers the same trusted network experience, call quality, and data speeds you expect from us, just in a smarter, more modern format. It’s connectivity that adapts to your lifestyle.

Conclusion

At Vi, we’re committed to making connectivity simpler and more seamless for our users. Converting your Vi SIM to an eSIM is a straightforward process that brings you the benefits of digital convenience without compromising on reliability. Whether you choose to activate your eSIM via the Vi App or through SMS, the journey is designed to be quick, secure, and user-friendly.

If you’re ready to move beyond physical SIM cards, Vi eSIM is the smart way forward, designed for today’s connected world and tomorrow’s digital needs. Stay future-ready with Vi and experience connectivity that moves with you.

Want to make the most of eSIM technology? Check out What are the Benefits of eSIM to see why it’s a smart choice, and follow How to Transfer Your eSIM from One Phone to Another? A Step-by-Step Guide for an easy, hassle-free way to switch devices while staying connected.