In this fast-paced digital world, connectivity plays a crucial role in our lives. Right from work to entertainment and more, we are connected using our smartphones and devices. However, smartphones require a SIM card to connect to the cellular network and work well. Traditional SIM cards have evolved with time and become sleeker, from a full-sized card to a nano and even came the virtual route known as eSIMs.
eSIM, short for embedded SIM, is a digital SIM card that is pre-installed or embedded directly into the device, enabling it to connect to the cellular network without a physical SIM card.
Benefits of eSIM:
- An eSIM makes removing/slotting a SIM card every time redundant
- Activate a cellular plan or switch plans without a physical SIM card
- Conveniently use a second SIM card without removing the primary SIM while travelling
- Since eSIMs are integrated into the device, they can be programmed/reprogrammed virtually
- Without the need for a physical SIM card slot, eSIMs can save space, allowing for sleeker device designs
- eSIM technology offers enhanced security compared to traditional SIM cards, as the data on an eSIM is encrypted
- eSIMs are less prone to physical damage, loss, or theft
How to Activate Vi eSIM Using the Vi App (for postpaid only)
- Step 1: Begin the Request
Launch the Vi app > Log in > Navigate to Help > Raise a Service Request > Activate eSIM.
- Step 2: Select Device & Enter EID
Choose whether it’s for your current or another device.
Input the 32-digit EID found in device settings.
Double-check the EID to avoid request failure.
- Step 3: Complete OTP Verification
Enter the OTP received on your registered mobile number to confirm.
- Step 4: Download and Install eSIM
Wait 15 minutes, then download your profile via:
- Notification on your phone, or
- QR code sent to your email
Once downloaded, activate the eSIM, remove your physical SIM, and restart the device.
- Step 5: Availability Notice
eSIM services are not yet available in HP, JK, OR, NE, and Assam.
How to Activate Vi eSIM via SMS (for prepaid & postpaid)
- Step 1: Ensure Email is Active
Confirm that your registered email is valid.
Your eSIM QR will be sent to this email.
- Step 2: Locate & Input EID
Find your 32-digit EID under device settings.
Incorrect entries can block the activation.
- Step 3: Authenticate with OTP
Enter the OTP received on your Vi number to verify your identity.
- Step 4: Send SMS and Follow Up
Send this SMS from your Vi number:
eSIM <EID> <Device Type> <Email>
(Use 1 for iOS, 2 for Android)
Example:
eSIM 89049032000001012345678912345678 2 user@example.com
Then reply:
eSIM Y to 199
You’ll receive:
- Activation QR on email/SMS.
- IVR call for final confirmation.
- Set up steps to complete eSIM installation.
- Step 5: Device Compatibility
Only available for devices that support eSIM.
(Refer to FAQs for compatible models)
- Step 6: Regional Restrictions
eSIM activation is not currently available in HP, JK, OR, NE, and Assam.
Forget the hassle of physical SIM cards and be digitally savvy with Vi eSIMs. Visit the eSIM activation page on the Vi website / Vi App for more details.
If you found this article helpful, you might want to expand your knowledge by exploring more about eSIM technology. Learn What is an eSIM and How Does eSIM Work? to understand the fundamentals, discover practical steps in How to Convert Vi SIM to eSIM, find detailed guidance in How to Get a Prepaid Virtual SIM Card Online: A Step-by-step Guide, and get insights on purchasing through How to Buy eSIM Online in India?. These resources will help you stay informed and optimize your digital connectivity experience.
Jan 09, 2026
