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Different ways to join India’s fastest 4G 


Gone are the days when you needed to re-adjust the angle of your phone for network to re-appear in your SIM so that you can make calls or consume data. If you’re looking for India’s best 4G network coverage, low call drops and customised postpaid or prepaid plans, you can easily switch from your existing service provider to Vi without waiting for a long time, unlike earlier days.



What is Mobile Number Portability?

Mobile Number Portability allows subscribers to switch from one service provider to another without having to change their mobile number. The switch can happen either between service providers or between service areas, without any compromise on quality, reliability and operational convenience.

GIGAnet verified as India’s fastest 4G network, having highest download speed of 13.74 mbps and upload speed of 6.29 mbps. Highest speeds have been certified in 120 top cities like Mumbai, Delhi NCR, Kolkata, Jaipur, Ahmedabad, Lucknow, Indore, Agra, Kochi – hence your search for the most consistent and fastest 4G network ends with us.


How to switch to Vi™ online?

•  Visit the Vi™ MNP webpage and enter your name, mobile number and city

•  Press the ‘next step’ button

•  Choose from the available Vi™ individual or family packs, based on your requirements

•  Enter your SIM delivery details

•  Upon entering your SIM address, you will receive an OTP on your registered number, which you need to validate to confirm your order


How to switch to Vi™ offline?

To port your number offline through a store, you need to submit a few docs as proof of an MNP request. To port your number to a new service provider, submit your docs for address proof and ID proof and a few passport-sized photocopies.


•  To request for MNP, you need to first generate a UPC (Unique Porting Code)

•  SMS PORT SPACE <ten-digit mobile number> to 1900

•  You’ll then receive your UPC through SMS on your existing mobile number

•  Go to the nearest Vi™ store, fill the CAF (Customer Acquisition Form) and porting form of the operator and mention your UPC

•  You’ll then receive your new Vi™ SIM

•  Following that, you’ll receive an acknowledgement message from new service provider confirming your port request

•  Porting to another service provider within the same circle will take 3 working days and porting to another service circle will take 5 days

•  In case of service areas like J&K, Assam and NE areas, porting will take 15 days

•  If you switch today, your current service provider connection will be deactivated, and your new connection will be activated in the midnight the next day



Conditions that must be met to receive a UPC


A few things to remember before an MNP request is accepted.


•  The postpaid mobile subscriber should have cleared all dues with his current service provider

•  He/she should have used the current service provider’s services for at least 90 days

•  No pending contractual obligations should be fulfilled by the subscriber as per exit clause

•  Mobile number portability is not prohibited by a court of law

•  Mobile number sought to be port is not sub-judice

•  Reason for UPC rejection will be provided through SMS


We at Vi™ have always kept the needs of our subscribers above everything, offering them the best value for money through our postpaid plans.

For the best plans and uninterrupted calling and data services, visit the Vi™ MNP page today.

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