Know your plans

How to switch to Vi prepaid from other mobile networks

Published on: Oct 19, 2021

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Not happy with your current telecom service provider? If you’re looking for higher data speeds, uninterrupted network coverage, and superior browsing experience, your search ends here. Switch to the Vi network in just 2 days without the need of changing your existing number.

The process of switching from one service provider to another without having to change your current number is called Mobile Number Portability or MNP. Switching from one service provider to another now is much faster and more convenient as TRAI- Telecom Regulatory Authority of India has revised the MNP rules structure to make subscribers’ lives easier.

The new rules are in the best interests of both the telecom operators and subscribers, providing freedom of choice to all the subscribers. With its implementation subscribers now hold complete authority to switch to a network of their choice, whenever they want and in the least possible time frame.

Read on below to understand the step-step procedure to port your number to the Vi:

New MNP Rules & Process

  • Switching to the Vi network is easy and hassle-free
  • It officially takes only 2 days to port from your current operator to the Vi network
  • If you switch today, then your current number will be deactivated, and your new number will be activated from midnight the next day
  • Your current prepaid account balance will not be valid or carried forward to your new Vi prepaid account
  • After sending an MNP request, you will receive a UPC (Unique Porting Code) from Vi on your existing number almost immediately (5 min)
  • To receive a UPC, you’ll need to SMS PORT <your 10-digit mobile number> to 1900
  • The UPC is valid for 4 days. A fresh UPC can be received again after 4 days
  • To complete your MNP process, you will need to submit Proof of Address (POA) and Proof of Identity or your Aadhaar Card
  • Once your Prepaid MNP request is processed, you will receive your new Vi SIM card.

How to port (MNP) to a Vi prepaid?

  • Enter your details such as name, email address, mobile number and delivery pin code
  • Select an option for your number (either a new number or an existing one)
  • Enter your delivery address details
  • Set a delivery date
  • Enter a coupon code sent to your existing mobile number
  • Press the ‘Pay Now’ button
  • Enter your payment details after selecting a payment mode
  • Make a payment
  • Check your new Vi prepaid account is recharged

Things to note:

  • It takes 2-4 hours for your SIM to be activated under the Vi network
  • The subscriber should have used the current network for a minimum of 90 days
  • Numbers can be ported only within the same service area
  • Subscribers should not hold any dues with their current service provider
  • MNP is not sub judice to any court of law
  • Porting your number to Vi is free of charge

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frequently asked questions

The New Vi REDX 1101 comes loaded with Lifestyle & Entertainment benefits. Every benefit is of premium category, offering an uncompromising experience. Please visit plan benefits page on Vi App for details.

There is no exit fee if you move from any older version of REDX plan to the new one.

Exit Fee will be charged when if you move out of REDX plan ie. Postpaid to Prepaid, Port-Out, Disconnection or Plan change. This fee will be applicable if International Roaming benefit was availed in the last 1 year on REDX 1101 plan.

You can log on to Vi App and go to my accounts > Active plan benefits > claim benefits section. You will be able to activate the benefits available with your plan. Sign-up using registered Vi mobile number and log on to the respective app (Disney+ Hotstar, Amazon Prime, etc.) using the same credentials.

 

  • It is a complimentary 12 month SonyLiv Premium (TV and mobile) subscription worth Rs999, available with REDX 1101 plan; wherein 1 month = 30 days.
  • This subscription works simultaneously on 2 devices and allows you to create up to 5 profiles.  

 It is a complimentary 6 month Eazydiner Prime subscription worth Rs 2190; wherein 1 month = 30 days. Get upto 50% discount at Premium restaurants & bars with this subscription and more!

It is a complimentary 1 year subscription; wherein you can avail a flat discount of Rs 450 on one way flight tickets and Rs 700 on round trip flights every month. 

  • It is a complimentary 7 days International Roaming pack worth Rs2999
  • It is available for free only once every year.

 

You can log on to Vi App and go to claim benefits. You will be able to activate International Roaming benefit if it is available with your plan. Select the start date and activate.

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