Get New SIM

How To Get a New SIM With Old Number

Published on: April 03, 2024

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Mobile phones have become indispensable in modern life, serving various functions beyond mere communication. With evolving technology, we might change or upgrade our devices; however, we maintain the same number to ensure smooth communication and minimize disruptions. Are you planning to upgrade your device and wondering how to get a new SIM with your old number? Vi provides hassle-free solutions to maintain your old number while opting for a new SIM card

Read on to understand more.

Choose Your Number with a new SIM card:

  • Head to the Vi website and click on "New Connection" from the header menu
  • Select Postpaid or Prepaid as per your requirements
  • Select a pack and continue
  • Fill in your details and select the "I want to use my existing number" option
  • Proceed to complete your transaction!
  • A new Vi SIM with your number will be delivered to your doorstep

Port your Existing Number to Vi:

With Mobile Number Portability (MNP) you can now conveniently port your existing number to Vi postpaid/prepaid. To port your number to Vi:

  • Head to the Vi MNP page on the Vi website
  • Select from Postpaid or Prepaid options
  • Enter Area pin code, contact number, and address
  • Select a suitable pack and place your order
  • Enter OTP to confirm 

Note: Once MNP is requested users might need to fill and submit the required KYC documents, at the time of Vi SIM delivery

Replacing a Lost SIM:

A lost or broken SIM card might hamper your usage temporarily. However, by visiting the nearest Vi store, you can request to get your SIM card replaced with the same number.

Once you get your new Vi SIM card you can enjoy exclusive Vi benefits based on your plan value.

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frequently asked questions

The New Vi REDX 1101 comes loaded with Lifestyle & Entertainment benefits. Every benefit is of premium category, offering an uncompromising experience. Please visit plan benefits page on Vi App for details.

There is no exit fee if you move from any older version of REDX plan to the new one.

Exit Fee will be charged when if you move out of REDX plan ie. Postpaid to Prepaid, Port-Out, Disconnection or Plan change. This fee will be applicable if International Roaming benefit was availed in the last 1 year on REDX 1101 plan.

You can log on to Vi App and go to my accounts > Active plan benefits > claim benefits section. You will be able to activate the benefits available with your plan. Sign-up using registered Vi mobile number and log on to the respective app (Disney+ Hotstar, Amazon Prime, etc.) using the same credentials.

 

  • It is a complimentary 12 month SonyLiv Premium (TV and mobile) subscription worth Rs999, available with REDX 1101 plan; wherein 1 month = 30 days.
  • This subscription works simultaneously on 2 devices and allows you to create up to 5 profiles.  

 It is a complimentary 6 month Eazydiner Prime subscription worth Rs 2190; wherein 1 month = 30 days. Get upto 50% discount at Premium restaurants & bars with this subscription and more!

It is a complimentary 1 year subscription; wherein you can avail a flat discount of Rs 450 on one way flight tickets and Rs 700 on round trip flights every month. 

  • It is a complimentary 7 days International Roaming pack worth Rs2999
  • It is available for free only once every year.

 

You can log on to Vi App and go to claim benefits. You will be able to activate International Roaming benefit if it is available with your plan. Select the start date and activate.

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Seems like you have entered an inactive number This Vi number is currently suspended This Vi number is currently in safe custody This Vi number is currently suspended due to SIM lost This Vi number is currently suspended. Please pay bill to activate the number Something went wrong. Please try after some time It seems that you are an enterprise customer. Proceed to business sign-in Please enter valid 10 digit number This looks like a non Vi number! Port to Vi You have exhausted maximum attempts to enter OTP. Please try after some time

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