With the evolving needs of subscribers, international roaming (IR) charges have dropped considerably these days. At Vi™, we consistently strive to deliver not just great value but also a stress-free user experience.
We understand that most of our subscribers maintain a busy schedule and it is not possible for them to visit a store or go through a lengthy online process to activate international roaming service in times of need. Keeping this in mind, we have made activating international roaming service as easy as possible via just an SMS.
Please note for activation of international roaming packs, IR service activation is mandatory.
What is international roaming service?
The IR service helps extend the coverage of our voice and SMS to other countries. Generally, before embarking on an international trip, it is mandatory to activate your IR services so that it gets easier for you to choose a preferred international roaming pack and remain connected through calls, SMS, and emails using mobile data.
International roaming services helps a mobile phone user to easily make and/or receive voice calls, browse the Internet, post on social media, stay in touch with family and friends back home through messages and emails, while roaming in an international destination.
How to activate IR services through SMS?
For prepaid subscribers
IR service is usually preactivated for prepaid subscribers other than from Ori, Bhr, Kol, and ROB. Subscribers from these regions can send an SMS stating ACT IR to the toll-free number 144 for activation of international roaming services.
For postpaid subscribers
Postpaid subscribers can activate international roaming services by sending an SMS ACT IR to our toll-free number 199.
International roaming services will be activated within 30 minutes after we receive the SMS. In case of any issues, please contact our round-the-clock customer care service on 198/199 from your Vi™ number.
Vi™ international roaming services are tailored to meet the basic requirements of each subscriber and more. Let us serve your connectivity requirements not only while you’re at home but even while you’re abroad. Activate your Vi™ IR services and enjoy the freedom of using the same number at any international destination.