Vi™ FAQs

What is the Vi Customer Care email id?

 

Vi offers the best-in-class postpaid services, prepaid plans, and many additional perks. However, if you face any trouble with your SIM, we at Vi are here for you. For all your queries, you can navigate to the Help & Support section from the menu on Vi App or website and explore the answers or get in touch with us digitally via different channels:

 

  1. Email:
  2. We are just an email away! Write to us at customercare@vodafoneidea.com, and we will get back to you at the earliest to help resolve all your issues.

  3. Chat:
  4. Chat with our friendly staff, available 24x7, to help you with any concerns or requests. You can chat with us using Vic, your personal Vi assistant, on the Vi App or website.

  5. WhatsApp:
  6. Connect with us on WhatsApp to get all account-related updates, information on the best offers, or more.

  7. Contact Us:
  8. Call us on 1199 to connect with our customer care executives, or dial 198 for concerns/complaints.

  9. Store Locator:
  10. Alternatively, find a Vi store near you to visit us and meet our executives for any further assistance.

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