Vi Prepaid Family is a first-in-the-country proposition where eligible prepaid users can create a family group and add members in their family. All family members can enjoy family benefits like sharing data, recharge discounts and other exclusive offers subject to eligibility and applicable terms and conditions https://www.myvi.in/prepaid-tnc
Open the Vi App and click the “Family” tab on the home page. Select “Create Family”, choose a number from your contacts or enter it manually and complete OTP verification to add the member.
A Vi Prepaid Family can have up to 4 members, including the primary member. Once added, a member cannot leave the family for 90 days from the date of addition.
Any eligible Vi prepaid customer across India can create a Vi Prepaid Family through the Vi App and invite other eligible Vi prepaid numbers to join. The customer who creates the family is the primary member, and the members added are the secondary members.
Yes. A member can join a Vi Prepaid Family only after completing OTP verification.
No. Only Vi prepaid numbers can be added to a Vi Prepaid Family. Postpaid numbers cannot join.
If you wish to add a non-Vi number to your Vi family, the number must be first ported to Vi and then you may add the number to your Vi family.
No. A mobile number can be part of only one prepaid family at a time.
The primary member can remove a family member after OTP verification from that member, through Vi App. A secondary member can also leave the Vi Prepaid Family through the Vi App by completing OTP verification.
The member will no longer be part of the Vi Prepaid Family and must manage their prepaid services independently. Family benefits will no longer apply.
A Vi Prepaid Family must have at least 2 members, including the primary member, to remain active. If the family size falls below the minimum requirement, the Vi Prepaid Family will be dissolved.
If the Vi Prepaid Family is dissolved, each member’s eligible plan benefits will continue until expiry. However, family benefits such as data sharing, recharge discounts and any other family offers will no longer be available.
Yes. Eligible members can use data sharing to transfer data to other members in the same Vi Prepaid Family.
Eligible Vi Prepaid Family members can voluntarily transfer available data to another member in the same Vi Prepaid Family. A member can transfer 500 MB at a time, and the shared data is valid until 11:59 PM on the same day.
Data sharing is allowed once a day, up to 2 times a week and 4 times in a calendar month.
The following data balances cannot be shared under Vi Prepaid Family:
The receiving member will be notified through an in-app notification and SMS.
Yes. Data can be shared within the prepaid family across any location in India and is not limited by states/telecom circles.
All the Family members can access the Family Dashboard by clicking the “Family” tab on the Vi App home page. It will help you to:
Yes. Vi may send reminders through app notifications, SMS, or other communication channels before your plan expires.
No. The primary member cannot be changed. If the primary member exits or deactivates his number, the Vi Prepaid Family will be dissolved.
You may not be able to create or join a family if:
You can create, view, and manage your Vi Prepaid Family only through the Vi App.
Prepaid family members can avail discounts on Unlimited Packs with Service Validity and Data Packs above ₹99 via the Vi App.
Recharge through the Vi App and apply the eligible Family Benefit offer displayed during checkout.
No, the offer is applicable only on eligible recharges made through the Vi App.
Yes, offer value, eligibility, validity, and applicable packs may vary and will be communicated through the Vi App or approved Vi channels.
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