vi-logo
  • Prepaid
    down-arrow
  • Postpaid
    down-arrow
  • New Connection
    down-arrow
  • International Roaming
  • 5G
  • OTTs & More
    down-arrow
  • Help
    down-arrow
  • DND & Service Quality
    down-arrow
  • SKYC-Reverification
  • Business
  • Investors
Vi Logo

Vodafone Idea Limited

Vodafone Idea Limited, a partnership between the Aditya Birla Group & Vodafone Group, provides pan-India voice and data services using the latest communication technologies

FacebookInstagramTwitterYoutubeLinkedIn

about Vi

About UsVodafone Idea CorpVi FoundationVodafone GroupAditya Birla GroupInvestor RelationsNews & MediaCareerVi AppVi Stores Near MeVi BusinessHome BroadbandGIGAnetVi VoLTEGo GreeneSIMWiFi Calling5GBlog

more from Vi

Postpaid ConnectionPrepaid ConnectionPort Number to Vi / MNPFree SIM DeliveryTrack your SIM DeliveryFancy NumberIndividual PlansFamily PlansPrepaid to PostpaidBest Postpaid PlansBest Prepaid PlansHero Unlimited PlansUnlimited PlansTalktime PlansData PlansSMS PacksCaller Tunes PacksValue Added ServicesService Validity PlansJioHotstar PlansAmazon Prime PlansSony LIV offersOnline RechargePostpaid Bill PaymentVi Shop - Seller PortalVi Video Vault

explore on Vi app

Vi GamesVi Movies & TVVi Hero UnlimitedVi WiFi CallingInternational RoamingCallertunesOrder Prepaid SIMOrder Postpaid SIMOrder VIP NumberPort to ViRecharge for Self/OthersPay Bill for Self/OthersCashback OffersHelp & SupportMy AccountVi ShopVi Prepaid Autopay

regulatory & quick access

Telemarketing RegistrationPrivacy PolicyTerms of ServiceNoticesPrepaid TRAI mandatePostpaid TRAI mandateWarning & FraudulentSecurity AwarenessDND ComplaintsDND RegistrationDisaster ManagementResponsible Disclosure PolicyNetwork CoverageRegister for Online RefundNetwork TroubleshootingBlock SIM OnlineUPI RechargePostpaid ISD Call RatesPrepaid ISD Call RatesMobile InternetSitemapVIBSLTerms & Conditions - Prepaid
FacebookInstagramTwitterYoutubeLinkedIn
This website uses own third-party cookies.Find out more about usage in our Privacy Policy page. Copyright Reserved with Vodafone Idea Limited (formerly Idea Cellular Limited).
Vodafone Idea Limited (Formerly Idea Cellular Limited), An Aditya Birla Group & Vodafone partnership, Suman Towers, Plot No.18, Sector 11, Gandhinagar – 382011, Gujarat.CIN L32100GJ1996PLC030976, T: +91-79 6671 4000, F: +91-79 2323 2251
Recharge & Balance

Money was deducted from my account, but the recharge failed

FAQ Image

 

1) In case the money was deducted from your account and the recharge was unsuccessful, the amount will be refunded in your respective account within 7 working days.

 

2) You can also download the Vi Appand check your recharge status by clicking on Recharge and more >> History

Related Searches

  • I want to know my recent deductions.

need help finding something?

chat with us

chat with us

Let our friendly staff help you. We are always availaible 24x7

Chat now
contact us

contact us

We are just an email away. Reach us at customercare@vodafoneidea.com

send us an email
connect with us on Whatsapp

connect with us on Whatsapp

Get updates on your Vi account, best offers & more.

join us on WhatsApp

need in person assistance?

locate a Vi store near you»

  1. Home
  2. FAQ

get exciting offers & benefits with Vi app

Vi App Preview