New to Vi

I want to convert my Prepaid to Postpaid connection


While upgrading to Vi postpaid, all Vi prepaid users can carry their prepaid balance to postpaid.


To convert your Prepaid connection to Postpaid online

  1. Go to the Vi App/website, and click on "Upgrade to Postpaid" 
  2. Select a suitable postpaid plan and click on proceed
  3. Fill in your contact details and address for free SIM home delivery
  4. Select a fancy number of your choice or continue with the existing number
  5. Get OTP to complete your order!
  6. Call on 59059 to activate your new SIM


Alternatively, you can also visit your nearest Vi store to switch from a Prepaid to a Postpaid connection.

Please carry your valid Identity Proof and Address Proof with you. To find your nearest Vi store, Click here.

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