automate your customer’s interactions
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increase customer answering rate with Google Verified Calls
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connect with customers in a single click, with Click2Call
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Transforming education with Vi Cloud Telephony
Stay connected to your customers 24X7
Take the lead with Lead Management

Features

flexible pricing

Flexible pricing

Complete OpEx-based model of Cloud Telephony Solutions

customized series

Customized series

Available on 10 digit mobile and 1800 series numbers

better presence

Better presence

Omnichannel experience for voice, SMS and whatsapp on the same access number

Platform integration

Platform integration

Supports customized and secured API integration with enterprise applications

see all features

Benefits

Manage traffic & user scalability, without compromising on performance

Increase answering rate with caller ID by Google Verified Caller

Pre-plan your Opex spends with unlimited plan

Usage and transaction-based billing model

Cloud Telephony Services platform hosted in facilities that are extremely reliable and well-tested

Avoid the hassles of hardware maintenance and obsolescence of voice infrastructure

Choose the right Cloud Telephony Solutions plan for your business

Lead Management

₹1000/ month

Vi Movies & TV Subscriptions Caller Tunes
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Track And Never Miss A Lead

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Increased Outreach

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Capture leads via missed calls

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Vi Movies & TV Subscriptions, Caller Tunes

Free calls worth ₹250/month & missed calls charge at 6 paise/call

more details

Click2Call

₹1500/ month

Vi Movies & TV Subscriptions Caller Tunes
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Seamless user experience

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Never miss a visitor

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Record & track every impression

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Vi Movies & TV Subscriptions, Caller Tunes

Free calls worth ₹750/month & then charge at 65 paise/min

more details

Auto Receptionist

₹1500/ month

Vi Movies & TV Subscriptions Caller Tunes
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Business process automation

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Track and never miss queries

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Better CXX

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Vi Movies & TV Subscriptions, Caller Tunes

Free calls worth ₹750/month & then charge at 65 paise/min

more details

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/ month

Plan details

Benefits

ViTM business success stories

helping patients access critical health services faster

helping patients access critical health services faster

Helping a civic body efficiently handle huge call volumes, treat patients faster and provide access services during emergencies

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fishing for the best solution

fishing for the best solution

Helping fishermen sell their fresh catch online, when markets were closed and people were staying indoors

read more
A solution in time saves lives

A solution in time, saves lives

Ensuring 13,500 readily-available ambulances and the tracking of key patient data, to increase operational efficiency

read more
ensuring an insurer is well covered

ensuring an insurer is well covered

Helping Kotak General Insurance easily connect with customers remotely and improve efficiency by ~20%

read more
delivering campaign efficiency for WebozIndia

delivering campaign efficiency for WebozIndia

Enabling secure customer engagements and contests, even in rural areas, with minimal downtime and a quick TAT

read more
Enabling a Cloud Telephony provider to reach for the clouds

Enabling a Cloud Telephony provider to reach for the clouds

Enabling a Cloud Telephony provider to streamline operations, enhance customer experiences and reduce costs by 25%

read more

why ViTM business

digital solutions and cxx

digital solutions
and cxx

Wide range of technology solutions with expert service management, support and digital self-service experiences

future ready network

future ready
network

ViTM is powered by GIGAnet, our 4G network built on 5G ready infrastructure

market  coverage

market
coverage

Extensive portfolio of services across Large Enterprises, SMEs & SOHOs, the Government, as well as Carriers

partnership  ecosystem

partnership ecosystem

Extensive product/service ecosystem through strategic long-term partnerships with prominent service providers

in the news

ViTM Business partners with L&T to set up a private LTE Network

CalenderMumbai: Mar 29, 2022

Vi™ Business has joined hands with one of the leading IT consulting and digital solutions providers – L&T, to establish a private enterprise network. This collaboration is bound to demonstrate our strength and capabilities to deliver innovative solutions for a better tomorrow.

ViTM Business Plus offers industry leading mobility solutions for Enterprises

CalenderMumbai: Aug 22, 2021

Vi™ Business has introduced Vi™ Business Plus, an industry-leading mobility solution designed for businesses & professionals. This wide range of post-paid plans

ViTM Business unveils Integrated IoT Solutions: New IoT Solution Portfolio for

CalenderMumbai: Aug 04, 2021

Vi™ Business has further strengthened its IoT portfolio with the launch of Integrated IoT solutions, an end-to-end solution for Smart Infrastructure, Smart Mobility

frequently asked questions

ViTM Cloud Telephony Solutions provide end-to-end managed services on a pay-per-use model. There is zero CapEx required to setup the application and it is scalable as per your business’ requirement.

Your registered 10-digit mobile number will be on display.

Yes, the same mobile number can be used for both incoming & outgoing calls, as well as for any incoming SMS.

No, a Toll-free number can be used only for incoming calls.

ViTM Cloud Telephony is a Postpaid service.

The Number Masking solution is used by agents and customers, to hide their numbers from each other. 

ViTM Cloud Telephony platform offers Auto Receptionist which is a voice-based IVR (Interactive Voice Response) solution, that addresses queries on the go and routes calls to the necessary departments or nominated agents.

Yes, IVR can be configured for incoming calls that land on a Toll-free number.

Yes, incoming calls will be chargeable in this Auto Receptionist solution.

No, Auto Receptionist (IVR) can be recorded and played in any language.

Yes, all the calls are recorded and user can download the list of recorded calls from the self-care portal or via an API integration.

'Pre-Call Notification (PCN)’ and ‘Long Code incoming SMS’ are the most commonly used services in Lead Generation.

PCN is a lead management service, that receives and recorded missed call details, on a 10-digit mobile number and shares these details in the self-care portal or over API to the enterprise customer.

Long code SMS is a lead management service, that receives incoming SMSs on a 10-digit mobile number with a pre-defined key word.

Cloud Telephony solution is Communications Platform as a Service (CPaaS) which enables enterprises to automate business processes supported by intelligent multi-channel communication and application integration.

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