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It signals a business has been authenticated, so its identity is legitimate.
It shows the brand's logo or identity, which helps aid recognition and recall.
It gives the consumer the information they need, including the reason for the call.
Rs.750 free calls/month
Helps in planned budget
Business process automation
Track and never miss queries
Google verified caller
Vi Movies & TV Subscriptions, Caller Tunes, Sony LIV Mobile
Display caller’s logo and reason for calling
Complete OpEx-based model of Cloud Telephony Solutions
Available on 10 digit mobile and 1800 series numbers
Omnichannel experience for voice, SMS and whatsapp on the same access number
Supports customized and secured API integration with enterprise applications
Helping a civic body efficiently handle huge call volumes, treat patients faster and provide access services during emergenciesread more
Helping fishermen sell their fresh catch online, when markets were closed and people were staying indoorsread more
Ensuring 13,500 readily-available ambulances and the tracking of key patient data, to increase operational efficiencyread more
Helping Kotak General Insurance easily connect with customers remotely and improve efficiency by ~20%read more
Enabling secure customer engagements and contests, even in rural areas, with minimal downtime and a quick TATread more
Enabling a Cloud Telephony provider to streamline operations, enhance customer experiences and reduce costs by 25%read more
Wide range of technology solutions with expert service management, support and digital self-service experiences
ViTM is powered by GIGAnet, our 4G network built on 5G ready infrastructure
Extensive portfolio of services across Large Enterprises, SMEs & SOHOs, the Government, as well as Carriers
Extensive product/service ecosystem through strategic long-term partnerships with prominent service providers
Mumbai: Mar 29, 2022
Vi™ Business has joined hands with one of the leading IT consulting and digital solutions providers – L&T, to establish a private enterprise network. This collaboration is bound to demonstrate our strength and capabilities to deliver innovative solutions for a better tomorrow.
Mumbai: Aug 22, 2021
Vi™ Business has introduced Vi™ Business Plus, an industry-leading mobility solution designed for businesses & professionals. This wide range of post-paid plans
Mumbai: Aug 04, 2021
Vi™ Business has further strengthened its IoT portfolio with the launch of Integrated IoT solutions, an end-to-end solution for Smart Infrastructure, Smart Mobility
ViTM Cloud Telephony Solutions provide end-to-end managed services on a pay-per-use model. There is zero CapEx required to setup the application and it is scalable as per your business’ requirement.
Your registered 10-digit mobile number will be on display.
Yes, the same mobile number can be used for both incoming & outgoing calls, as well as for any incoming SMS.
No, a Toll-free number can be used only for incoming calls.
ViTM Cloud Telephony is a Postpaid service.
The Number Masking solution is used by agents and customers, to hide their numbers from each other.
ViTM Cloud Telephony platform offers Auto Receptionist which is a voice-based IVR (Interactive Voice Response) solution, that addresses queries on the go and routes calls to the necessary departments or nominated agents.
Yes, IVR can be configured for incoming calls that land on a Toll-free number.
Yes, incoming calls will be chargeable in this Auto Receptionist solution.
No, Auto Receptionist (IVR) can be recorded and played in any language.
Yes, all the calls are recorded and user can download the list of recorded calls from the self-care portal or via an API integration.
'Pre-Call Notification (PCN)’ and ‘Long Code incoming SMS’ are the most commonly used services in Lead Generation.
PCN is a lead management service, that receives and recorded missed call details, on a 10-digit mobile number and shares these details in the self-care portal or over API to the enterprise customer.
Long code SMS is a lead management service, that receives incoming SMSs on a 10-digit mobile number with a pre-defined key word.
Cloud Telephony solution is Communications Platform as a Service (CPaaS) which enables enterprises to automate business processes supported by intelligent multi-channel communication and application integration.
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