₹1500/ month
1500
/month5000
/month15000
/month650
/month800
/monthRs.750 free calls/month
65 paise/min
Helps in planned budget
Scalable
Business process automation
Track and never miss queries
Better CXX
Google verified caller
Vi Movies & TV Subscriptions, Caller Tunes, Sony LIV Mobile
Plan details
Benefits
Display caller’s logo and reason for calling
Complete OpEx-based model of Cloud Telephony Solutions
Available on 10 digit mobile and 1800 series numbers
Omnichannel experience for voice, SMS and whatsapp on the same access number
Supports customized and secured API integration with enterprise applications
Mumbai: Mar 29, 2022
Vi™ Business has joined hands with one of the leading IT consulting and digital solutions providers – L&T, to establish a private enterprise network. This collaboration is bound to demonstrate our strength and capabilities to deliver innovative solutions for a better tomorrow.
Mumbai: Aug 22, 2021
Vi™ Business has introduced Vi™ Business Plus, an industry-leading mobility solution designed for businesses & professionals. This wide range of post-paid plans
Mumbai: Aug 04, 2021
Vi™ Business has further strengthened its IoT portfolio with the launch of Integrated IoT solutions, an end-to-end solution for Smart Infrastructure, Smart Mobility
ViTM Cloud Telephony Solutions provide end-to-end managed services on a pay-per-use model. There is zero CapEx required to setup the application and it is scalable as per your business’ requirement.
Your registered 10-digit mobile number will be on display.
Yes, the same mobile number can be used for both incoming & outgoing calls, as well as for any incoming SMS.
No, a Toll-free number can be used only for incoming calls.
ViTM Cloud Telephony is a Postpaid service.
The Number Masking solution is used by agents and customers, to hide their numbers from each other.
ViTM Cloud Telephony platform offers Auto Receptionist which is a voice-based IVR (Interactive Voice Response) solution, that addresses queries on the go and routes calls to the necessary departments or nominated agents.
Yes, IVR can be configured for incoming calls that land on a Toll-free number.
Yes, incoming calls will be chargeable in this Auto Receptionist solution.
No, Auto Receptionist (IVR) can be recorded and played in any language.
Yes, all the calls are recorded and user can download the list of recorded calls from the self-care portal or via an API integration.
'Pre-Call Notification (PCN)’ and ‘Long Code incoming SMS’ are the most commonly used services in Lead Generation.
PCN is a lead management service, that receives and recorded missed call details, on a 10-digit mobile number and shares these details in the self-care portal or over API to the enterprise customer.
Long code SMS is a lead management service, that receives incoming SMSs on a 10-digit mobile number with a pre-defined key word.
Cloud Telephony solution is Communications Platform as a Service (CPaaS) which enables enterprises to automate business processes supported by intelligent multi-channel communication and application integration.
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