BYJU’s is India’s largest Ed-tech company that provides engaging learning programs to students via their app. Their K-12 learning app features animations, simulations and video content (to make learning more engaging and entertaining for kids).

Business Challenge

• BYJU’s needed a robust connectivity solution to handle content delivery from their studios to students, across the country

• With many employees working from remote locations, across multiple shifts, they were having difficulty in getting them to collaborate effectively

• BYJU’s existing PRI telephony setup couldn’t support their growing call volumes
Our Solution

• We deployed seven dedicated Internet Leased Line (ILL) links to deliver the content from the studio to students

• G Suite from ViTM CloudStore , was provided to improve collaboration between employees, across locations

• Our SIP Trunking solution comprising of 500 trunk sessions with 2000 DIDs helped manage their high call volumes

• We also provided them with a pan-India customer helpline through our Toll Free Services 
Business Impact

• Our integrated solutions ensured BYJU’s uptime improved and content is now delivered, seamlessly and securely to their customer’s mobile learning app

• By using G Suite, employees now collaborate effectively, which led to increased efficiency

• They were able to support large call volumes toll-free, which greatly improved their customer reach and satisfaction

To know more about how we can help your business, request a call back or reach out to us directly at 1800 123 123 123

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Toll Free Services

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