BYJU’s is India’s largest Ed-tech company that provides engaging learning programs to students via their app. Their K-12 learning app features animations, simulations and video content (to make learning more engaging and entertaining for kids).
Business Challenge
• BYJU’s needed a robust connectivity solution to handle content delivery from their studios to students, across the country • With many employees working from remote locations, across multiple shifts, they were having difficulty in getting them to collaborate effectively • BYJU’s existing PRI telephony setup couldn’t support their growing call volumes
Our Solution
• We deployed seven dedicated Internet Leased Line (ILL) links to deliver the content from the studio to students • G Suite from Vi CloudStore , was provided to improve collaboration between employees, across locations • Our SIP Trunking solution comprising of 500 trunk sessions with 2000 DIDs helped manage their high call volumes • We also provided them with a pan-India customer helpline through our Toll Free Services
Business Impact
• Our integrated solutions ensured BYJU’s uptime improved and content is now delivered, seamlessly and securely to their customer’s mobile learning app • By using G Suite, employees now collaborate effectively, which led to increased efficiency • They were able to support large call volumes toll-free, which greatly improved their customer reach and satisfaction
To know more about how we can help your business, request a call back or reach out to us directly at 1800 123 123 123
Related Products
Internet Leased Line
High-speed, secure Internet services for offices
G Suite
An all-in-one suite of cloud-based applications
SIP Trunking
Securely make and receive international calls from office
Toll Free Services
Gain control over your customer interactions
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