Vi Business empowers hotels, resorts, travel agencies, and tourism operators to elevate guest experiences by delivering contactless, connected, and personalized services. With robust connectivity and smart communication tools, we help you delight guests at every stage of their journey—from booking to checkout.
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Offer 24x7 guest support and booking assistance at no cost to the caller.
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Enable virtual call centers and intelligent call routing for fast, efficient guest service.
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Deliver fast, secure, and reliable WiFi across all guest areas and properties.
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Monitor fleet movements and guest shuttle services in real-time for safety and operational efficiency.
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Send instant booking confirmations, promotional offers, and guest notifications at scale.
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industry overview
46% use device security, while only 20% adopt digital security services.
68% of large firms implement endpoint security.
what is DMI?
Digital Maturity Index (DMI) is a measure of a business’ digital maturity, developed by Vi Business. It’s made up of 3 components: Digital Customers, Digital Workspace, Digital Business
overall DMI
last year
current year
customer
workspace
business
current adoption levels
device security
workforce collaboration
customer engagement
Automate and personalize communication throughout the guest journey.
Ensure high-speed internet in rooms, lobbies, and outdoor spaces to meet modern guest expectations.
Track transport and staff to ensure smooth operations and emergency readiness.
Enable guests to make bookings, order services, or raise queries digitally—on their terms.
"Vi Business’ IoT Smart Mobility gave us real-time visibility across 1,100+ villages—enhancing safety, route compliance, and reporting through GPS tracking, GSM connectivity, and geo-fencing. The ReadyForNext assessment further helped us evaluate our digital readiness and identified the right solutions to scale efficiently."
take the RFN assessment today and find our where your business stands in terms of digital maturity
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