Enabling Seamless Payment Solutions for Mswipe using Vi Business IoT M2M SIM Technology
Mswipe is India’s leading merchant-focused payment solutions provider, offering innovative POS devices like soundboxes to enable secure, real-time digital transactions. Their soundbox device requires robust connectivity to initiate multiple Packet Data Network (PDN) sessions to handle various functionalities simultaneously.

Business Challenge
The Mswipe soundbox was designed to initiate multiple PDN sessions through a single Access Point Name (APN) to perform the following tasks: ● Mswipe’s soundbox devices needed multiple concurrent PDN sessions (for transaction processing, security compliance, firmware updates, and real-time data syncing) but faced network bottlenecks due to device-level restrictions. ● Limited connectivity capabilities disrupted transaction processing, impacted device health monitoring, and threatened business continuity for merchants. The inability to modify device architecture demanded a network-level solution to enable Multi-PDN functionality without hardware changes.

Our Solution
We deployed Vi Business IoT M2M SIMs with advanced Multi-PDN capabilities to resolve Mswipe’s connectivity challenges: ● Secured exception approval for Mumbai’s Private Mobile LAN (PMLN) to activate Multi-PDN support on the Vi Business IoT network, enabling seamless parallel data sessions. ● Configured the network to allow two simultaneous PDN sessions through a single APN: one for critical transaction processing and security compliance, and another for real-time transaction updates and device health monitoring. ● Ensured uninterrupted, low-latency connectivity to maintain merchant trust, streamline operations, and support Mswipe’s compliance protocols.

Business Impact
Here’s how Mswipe transformed its operations with Vi Business IoT Solutions: ● Zero connectivity disruptions post-implementation ensured 100% business continuity for merchants, boosting customer satisfaction. ● Gross Activated Devices (GADs) increased by 30%, reflecting scalable adoption and operational confidence. ● Enhanced device performance enabled real-time transaction updates, automated compliance checks, and proactive firmware upgrades, reducing manual intervention. ● Strengthened Mswipe’s market leadership by supporting their vision of providing merchants with agile, future-ready payment solutions.
To know how Vi Business Solutions can empower your business with IoT-driven growth, contact us.