Voice Snap Services Private Limited is an innovative provider of voice-based solutions & products, with over 17 years of experience in creating unique technology solutions across industries.

Business Challenge

• Being a voice-based solutions provider, call maturity and connectivity are extremely important parameters for Voice Snap. However, they were facing issues on both aspects, leading to a rise in customer complaints.

• The issue arose due to non-availability of backup links from their existing provider, resulting in productivity and revenue loss.

• The existing provider was also unable to provide real-time visibility, monitoring and reporting, thus leading to a delay in the links being restored once affected.
Our Solution

• We provided them with our Vi SIP Trunking solution, which provides multiple voice channels basis business needs, with no restriction on maximum count.

• Along with this, Vi SD-WAN solution gave them access to real-time link performance monitoring and application-wise usage tracking.
Business Impact

• Our Vi SIP Trunking solution helped with a significant increase in call maturity rates and a fall in end customer complaints.

• With Vi SD-WAN, they now have access to centralised management and application-wise usage analysis, thus reducing infrastructure costs and improving operational efficiencies.

• This has resulted in Voice Snap Services Private Limited being able to develop multi-level account engagement, stronger relationships, and a better service provision to the customers.

To know more about how we can help your business, request a call back or reach out to us directly at 1800 123 123 123

Related Products

SIP Trunking

Securely make and receive international calls from office

Back to Top

go to top

dedicated support system


for customer service


for sales enquiries dial


(Our Business hours are Monday To Friday
10 AM - 6 PM IST)

thank you for visiting!

Have you found what you were looking for?