Helping optimise client interactions

Enabling a leading global bank with enterprise mobility management for regulatory purposes & increased productivity

Business Background

A leading global financial services firm is a market leader in investment banking, financial services for consumers and small  business, commercial banking, financial transactions processing and asset management. They wanted to streamline their client  interactions process for regulatory purposes.
Business Challenge

• The firm wanted to capture client interactions between their various business units and their end customers for regulatory  purposes. Globally they have partnered with a device OEM and wanted the same arrangement in the Indian market as well

• They needed a single vendor partner to facilitate this regulatory ask and procure the hardware as well as mobile connectivity
Our Solution

• We offered Vi Managed Mobility solutions  - which included device, connectivity, managed services with extended insurance and warranty, and business continuity solutions - delivered directly to their employees

• We also helped set up a dedicated Managed Mobility desk along with a dedicated Managed Mobility Services Manager to track each service request, arrange door-to-door pick up & drop to ensure timely closure of tickets
Business Impact

• Thanks to this Vi Managed Mobility solutions, the firm was successfully able to meet the regulatory requirement

• This Enterprise Mobility Management solution has been deployed to more than 1000 employees PAN India

To know more about how we can help your business, request a call back or reach out to us directly at 1800 123 123 123

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End-to-end mobility solutions management

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