We've made getting a SIM card hassle-free using Vi™'s online ordering platform. It's the most convenient way for you to get your SIM card. Whether you're ordering a new SIM or moving your number to Vi™, all you have to do is place an order online from the comfort of your home. To make it even more simple for you our delivery executive will visit and assist you at no extra charge.
I want to port (MNP) my number to Vi™ without changing it?
We've added a convenient option for you to port your number to Vi™ online from the comfort of your home. Just place an order for MNP on our website and our delivery executive will come to your doorstep and help you with the process.
Things to remember:
Once your old SIM loses network replace it with your new Vi™ SIM.
After raising the porting request, it usually takes about 7 days. Don't worry, your phone number continues to work during this period
Can I convert a Vi™ Prepaid number to Postpaid?
Prepaid to postpaid conversion can only be done in the same circle where the prepaid SIM was activated. In case the prepaid SIM was activated in one circle, while the postpaid SIM is required in another, you will have to raise a porting/MNP request from a Vi™ store on from the Vi™ website online.
Since your SIM card will need to be changed, you also have the option to opt for a doorstep delivery online.
Why should I buy a postpaid connection?
Postpaid connections offer a more hassle-free experience with the added convenience of paying a bill once a month. A Vi™ postpaid connection also eliminates the need to keep track of packs or daily voice calls and data usage limits as all the information you would require can be tracked live on the Vi™ App. Switching to postpaid also offers you added benefits like Amazon Prime, Mobile Shield, Vi™ movies & TV and more at no extra cost.
Vi™ also provides a family plan which offers up to 5 connections together with great saving options. By opting for this plan the cost of each connection is as low as ₹200/month.
I am looking for a good number. Can I choose my number?
Look no further. Select a premium number of your choice from the Vi™ website. You also have your new SIM delivered to your doorstep for free.
I just bought a new handset. Does my Vi™ plan cover protection for my handset?
Yes, Vi™ does comprehensive insurance plans called Mobile Shield which comes with some of our plans. Select a plan with Mobile Shield to cover your handset against damage.
My family spends too much on mobile bills. How can I save more?
Vi™ provides a family plan which offers up to 5 connections together (minimum 2 connections) with great saving options. By opting for the Vi™ Family plan, you can reduce the cost of each connection to as low as ₹200/month.