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I hope you and your family are safe and well in these times. This past year has seen the effects of an unprecedented global pandemic and tested the resilience of the human spirit. |
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The year also saw the birth of the youngest Telecom Brand in the country - Vi™ - which in a short span of less than a year has become a brand you love. As we approach the 1st anniversary of Vi™, I take this opportunity to thank you for your continued support and share our journey so far. |
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Vi™ came with a promise of a better tomorrow, bringing the best in technology, services and solutions for the Digital Indian and Digital Bharat. We will continue to deliver on this promise to keep you ahead. |
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To ensure that you stay connected at all times, we accelerated and completed our network integration across the country. Our network warriors made heroic efforts in keeping the network running 24x7 through the lockdown, to ensure you and your loved ones can work, study, transact, and get the daily dose of entertainment from the safety of your homes. They inspire us! |
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We expanded our 4G coverage to cover 1 Billion Indians and continued to be rated as India’s fastest 4G network. We have built a 5G-ready network and incorporated technologies to cater to smart cities, smart machines and smart citizens. |
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To help you do more, get more and get ahead in life, Vi™ collaborated with players in the areas of Entertainment Content, Learning & Upskilling, Health & Wellness, and Business, to offer a bouquet of digital services. We introduced leading propositions such as RedX and Hero Unlimited packs to deliver the best value to you. We upped the entertainment quotient through content partnerships with Netflix, Disney+ Hotstar, Amazon Prime and ZEE5 Premium amongst others. |
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During the lockdown, our service teams truly embodied the mantra - Stay Home, Stay Safe. We introduced digital services through WhatsApp and Google messaging so that you could connect with us at any time from the safety of your home. |
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Our continued efforts have been recognized across forums and industry platforms. These include: |
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Best Voice Quality by TRAI as per ‘My Call’ app data for 6 months in a row (From November ‘20 to April ‘21) |
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India’s fastest 4G Network for 3 consecutive quarters from July ‘20 to March ‘21 by leading global Network Rating agency |
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DNA Paris Design Award for Vi App |
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Best Chat Bot Integration with Google Business Messaging by Google |
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Looking ahead, we reinforce our commitment to continue providing you with superior services and best-in-class propositions. |
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Wishing you and your family a safe and exceptional year ahead. |
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| Ravinder Takkar |
| MD and CEO, Vodafone Idea Limited |
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