REDX – Netflix Benefit
Managing your Netflix subscription on REDX Plan – all you need to know
what is the Netflix benefit which i get with REDX?
As a Vi™ postpaid customer on REDX, you are eligible for Netflix benefit worth Rs. 5988 (as per Netflix 499 plan for 1 year), which is available every year at no extra cost.
On successful registration through the Vi™ app, your Netflix account gets credited with a balance of Rs.5988, which is applicable for a period of 1 year.
i claimed the Netflix benefit on REDX through the Vi™ app last year. will this benefit of Rs5988 automatically get credited to my Netflix account this year?
No. In order to continue to enjoy this REDX – Netflix benefit, you need to renew your Netflix subscription through the Vi™ app every year
how many times can I avail this Netflix benefit on REDX?
This benefit of Netflix can be availed by you once every year, for as long as you remain on REDX. The time period of one year starts from the date of claiming Netflix benefit the Netflix benefit through the Vi™ app.
when will I be eligible to renew my REDX - Netflix benefit?
The window for you to renew your Netflix subscription through REDX starts 15 days before the completion of your 1 year free period.
how will I get to know the renewal date for my REDX – Netflix benefit?
You will receive reminders via SMS and email from us, starting 15 days prior to the completion of your 1 year free benefit period. You can check the status of your Netflix subscription on the Vi™ app, in the “Plan Benefits” section.
i am on the old REDX plan with a rental of Rs999. am i eligible to renew this benefit or do I need to change my plan to the new REDX plan?
Yes, you can also renew your REDX – Netflix benefit for another 1 year through the Vi™ app without changing your plan
i claimed Netflix benefit on my REDX plan last year. but I have changed my plan from REDX since then. can i opt for REDX again and claim this Netflix benefit?
You are eligible for the REDX – Netflix benefit as long as you are on the REDX plan. Please note that when you claim this benefit, an exit fee of Rs3000 will be applicable for a period of 6 months in case of any plan changes out of REDX or disconnection of your Vi™ postpaid account.
i claimed my REDX – Netflix benefit last year and signed up for the Netflix Basic plan of Rs499. what will happen to my ongoing Netflix membership if i don’t renew my REDX – Netflix benefit?
Your Netflix membership will continue. However, after the completion of 1 year of your REDX – Netflix benefit, you will start getting charged monthly as per your Netflix plan on your Vi™ postpaid bill or registered Netflix payment mode
i claimed my REDX – Netflix benefit last year and signed up for the Netflix Standard/ Premium plan (Rs649/799 per month). hence, my REDX benefit of Rs5988 was exhausted before the completion of 1 year and I am currently getting charged for my Netflix membership in my Vi™ bill. when can i renew the REDX – Netflix benefit again and how?
You will be able to renew your REDX- Netflix benefit after the completion of 1 year from the time that you first claimed the Netflix benefit. To know you renewal date, please visit Vi™ app and go to Plan Benefits section.
can i change my Netflix plan when renewing my REDX – Netflix benefit this year?
Yes, you are free to choose any Netflix plan while renewing your subscription through the Vi™ app. You can also change your Netflix plan directly through your Netflix account.
i had claimed the REDX – Netflix benefit last year and then deactivated the Netflix service. can i renew my Netflix subscription again to get the REDX – Netflix benefit worth Rs.5988 for another 1 year?
Yes, you can renew your REDX – Netflix benefit and re-activate your Netflix subscription through the Vi™ app, once the renewal window opens
can I cancel my Netflix membership after availing the free benefit with REDX plan to avoid getting charged?
Yes, you can deactivate your membership anytime from account section in Netflix app or website. By doing so, your membership will continue till the gift credit lasts in your Netflix account and you will not be charged thereafter
i missed renewing my REDX - Netflix benefit from Vi™ App and got charged on my credit card/ Vi™ postpaid bill. can i get refund for the amount charged if i renew my REDX-Netflix benefit for another 1 year?
No, a refund of Netflix charges already applied is not feasible. However, once you renew the REDX – Netflix benefits, you will again receive a credit of Rs5988 applicable for 1 year from the date of renewal.